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3 tips for efficient and sustainable OKR results

3 tips for efficient and sustainable OKR results

by Gunther Fürstberger | Oct 17, 2022 | Best Practice, Leadership Tips, Training Insights | 0 comments

3 tips for efficient and sustain

Do you want to learn more about OKR – Objectives & Key Results? Here are 3 leadership tips for efficient and sustainable OKR results.

1. Reserve the meeting dates for a year in advance

Long-term OKR scheduling

Long-term scheduling makes it easier to adjust to spontaneous changes on short notice. OKR meetings should become a routine. Habits, once achieved, require little energy. When team members have learned that, for example, the OKR quarterly planning meeting is always on the last Thursday of the quarter and an OKR check-in meeting is scheduled every other Thursday in between – OKR becomes a no-brainer.

OKR should become a no-brainer

Experience has shown that only the timely meetings are a challenge due to many other planned events. If you always send the appointment invitations for the entire next year, the company will get used to it and you will have more energy for content-related work.

Very practical are serial appointments with individual corrections, e.g. if they fall on holidays or on the Christmas vacation.

2. Max. 8 participants in the quarterly OKR planning meeting

The optimal OKR meeting size

4 – 8 participants are an optimal size for quarterly planning meetings, in order to consider sufficiently different perspectives on the one hand and to be able to discuss actively and time-efficiently on the other. However, if the team consists of fewer members, that is also OK. 2-3 people can manage with much less time.

In planning meetings at higher hierarchical levels, such as when developing the OKR set for the entire company, more people often want to be present. This is understandable, since the quarterly priorities are set for the company.

However, discussions with more than 8 people can be lengthy or lead to different levels of participation.

Take turns and have a OKR rotation schedule

One proven way to keep the number of participants low is for owners of similar departments or functions to take turns participating. If you personally do not have a place in the next meeting, you can make your wishes known in advance via the backlog list or another representative.

All hands OKR meeting

Never has it been more important to adjust continually to a dynamic environment. OKR proves to be a great method to overcome crisis situations – read more about it here. 

3. Visualize the progress also during the quarter 

Discuss your progress regularly

Choosing well-worded OKRs is one side of success, the other is discussing progress regularly, e.g. bi-weekly. For this, it helps to visibly grade progress. Some prefer to work with color codes from the beginning. I.e. all Key Results start in red and partly reach the colors orange, yellow and green during the quarter. Others prefer to work with the numbers 0,0 – 1 during the quarter and use the colors only at the quarterly review. A third possibility are progress bars, where the filled area increases step by step.

Progress visualization increases motivation because messenger substances such as dopamine and endorphins are released in the brain.

Mag. Gunther Fürstberger

Mag. Gunther Fürstberger

CEO | MDI Management Development International

Gunther Fürstberger is a management trainer, author and CEO of Metaforum and MDI – a global consulting company providing solutions for leadership development. His main interest is to make the world a better place through excellent leadership. He has worked for clients including ABB, Abbvie, Boehringer Ingelheim, DHL, Hornbach, PWC and Swarovski. His core competence is leadership in digital transformation. He gained his own leadership experience as HR Manager of McDonald’s Central Europe/Central Asia.  At the age of 20 he already started working as a trainer.

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Benefits of OKR

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Agile leadership orientation and basics

Agile leadership - orientation and basics

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Scrum& Agile leadership

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Scrum is one of the oldest agile methods and is the mother of all agile methods in many people’s opinion. Susanne Spath is OKR master and Scrum certified gives us an introduction to this method and tells us for whom it makes sense to implement Scrum.

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10 agile ways to make organizational learning more accessible

10 agile ways to make organizational learning more accessible

by Peter Grabuschnig | Jan 26, 2022 | Agile Leadership, Best Practice, learning effectiveness | 0 comments

10 agile ways to promote organizational learning.

In order to respond to the current challenges in an organization in the best possible way, different learning formats have proven to be strongly supportive in terms of implementation. These enable new knowledge to be shared proactively and flexibly in the form of impulses within the company. They also have a positive effect on the networking of participants, as they can learn from each other and develop results together.

In the following, Peter Grabuschnig presents some methods for learning and networking and their approaches from the new book by MDI: Agile Leadership Development – How Leaders Learn in a Self-Determined and Needs-Oriented Way

 

Knowledge as the foundation for innovation and development

In a world where buzzwords such as VUKA1, BANI2, digitalization and agility have found their way into the operational meetings of HR departments, it is essential to actively address the constantly new and changing realities of our society. Knowledge, which not only lays the foundation for acquiring new competencies but is also essential for strategic and operational decisions, must therefore have the following characteristics:

  • It must be easily understandable and accessible.

  • It must also be transparent and kept up to date.

This poses increasing challenges not only for corporations, but also for small and medium-sized companies.

Information and knowledge alone do not create competence

For this, transfer into practice, application and training are required. So in order to learn new things (development) and create new things (innovation), it is highly relevant not only to know where I can find information, but also to actively engage with it. New things can only be created through new impulses that help us sharpen our perspectives and reflect on them.

Transparency and networking as drivers of leadership development

Every year, companies invest vast sums in the further development of their workforce. Often, large training programs are rolled out that have taken months of painstaking preparation. A common disadvantage of these programs is that in most cases they are quite rigid and fixed.

However, the fact that quite a lot can happen in a year and that circumstances can change completely in just a few weeks has been demonstrated not only by previous economic crises and the Corona pandemic. This is not to say that such measures are not useful.

Nevertheless, tomorrow’s leadership development should be able to be more agile and thus more adaptive and inclusive.

In many companies, a lot of knowledge is already available through ongoing training offerings and the experiences of employees. This now needs to be leveraged and put “on the road.” This requires courageous, new and participative concepts that link employees with each other, provide them with new impulses and give them the opportunity to learn from each other. In addition to the classic transfer of knowledge and the training of methods and models, agile management development also relies above all on transparent networking of the target group and flexible adaptation of the content to the current, actual needs of the leaders involved.

10 agile ways to make organizational learning more accessible

The following are some methods for learning and networking and their approaches.

1. Leader Camps

The most successful format for networking is the Leader Camp – a modification of the Barcamp. This is a method that originated in software development. The Leader Camp is titled with a current umbrella topic and offers participants the opportunity to discuss their own issues and challenges in correlation with the umbrella topic. The format itself can either take place in presence as a large event or be conducted as an online congress.

2. Web Camp

The Web Camp is a shorter online version of the Leader Camp in which a specific topic is covered. For example, topics that have come up as a result of a Leader Camp, a survey, or even strategic or operational operational need can be further explored and worked on quickly and without much effort with a larger group of interested participants.

3. Hackathon

The Hackathon, like the Barcamp, is a format that has its origins in the field of software product development. Here, first and foremost, a basic question is asked about a topic. An example of this would be, “How can we – as a company – manage to integrate flexible working models?” An answer to this main question is then developed using a predefined creative process.

In the first step, the problem is examined, analyzed and described in detail. Then possible solutions are collected together. Clearly defined, tightly held time phases prevent the participants from getting too caught up in discussions, so the focus is always on solving the problem. The third step involves the concrete implementation of these solutions. Here, an attempt is made to develop a directly implementable option from the ideas collected. Finally, the groups present their results to each other. The hackathon is thus an ideal method for achieving results and implementation possibilities quickly, agilely and in a solution-oriented manner.

4. Masterclasses

In music, the masterclass is used as a format to learn from the best and get new impulses and ideas for your own progress. The Masterclass for Leaders has been inspired by just that. Online in a short, 90 – minute webinar format, but also implementable in presence, it thus offers many different possibilities. For example, participants can learn new things from experts and have the opportunity to reflect on knowledge they already know. They can also ask questions and exchange ideas on the topic.

The procedure is as follows: As a rule, the expert gives a keynote speech. Afterwards, they have the opportunity to ask questions and discuss the topic with her. The short duration of the format makes it easy to integrate into the daily routine of executives, who are often very busy. Participation is based on voluntariness, and if someone is unable to attend, a recording can be provided.

5. Internal Masterclasses

To make existing knowledge in the company more accessible, the format of the internal masterclass is equally suitable. It does not make sense in every area, nor is it necessary, to buy in expertise from outside. There are many experts within the company who are willing and able to share their knowledge with others. Internally organized masterclasses, conducted by colleagues, create a good mix in the formats of continuing education programs, show appreciation for the expertise of individuals and offer the opportunity to effectively share important, company-specific information with a large group of people. Possible uses for internal masterclasses from the field include a financial review with the CFO and his team at the end of the fiscal year, etc.

6. The virtual implementation of the masterclasses

enables leaders to participate independently of locations and thus, for example, a better relationship, but also a better understanding, can develop between headquarters and countries. Particularly with regard to a hybrid working model, this format is suitable for bringing information to the workforce and providing them with news and impetus. This not only creates more transparency, but also promotes trust.

7. Online training

In 2020, the rapid technological adaptation of many companies to the realities of the pandemic led to the widespread acceptance of online training and online development activities. This digitization push has enabled us to now see training formats in virtual space as an actual alternative and extension to traditional classroom training. The big challenge will be to develop quality standards for online training. Nevertheless, online training is a very good way to get to know new methods and models and to train them in a virtual set-up in an entertaining and cost-reducing way.

8. Online courses

The online course as a form of asynchronous e-learning has been on the rise for some time. Platforms such as Masterplan, Udemy, Skillshare and LinkedIn Learning have recognized this and offer a variety of courses with different licensing models for use. With online courses, knowledge on a wide variety of topics can be made available on demand, quickly and without barriers.

However, the major challenge for personnel development is now not only the quality requirements for the content conveyed, but above all the large number of courses on offer. Curating the courses requires expertise that is not yet available in most cases. In addition, the lack of quality standards for online courses makes selection even more difficult. The professional field that will deal with this selection in the future are so-called learning curators. However, here, too, the question arises as to when an artificial intelligence with suitable algorithms à la Netflix will automatically offer our continuing education program adapted to the individual needs of the individual.

9. Breakthrough Sessions

Another way to make knowledge accessible and motivate leaders to transfer what they have learned is through Breakthrough Sessions (BTS). These are short sessions for reflection, sharing and getting feedback. Let’s assume a Web Camp is held, which leads to three specific projects. The project groups work on their topics and then have the opportunity in a BTS to present their progress or results and get feedback from other interested parties. Another option would be to bring in new projects, celebrate successes that have already occurred, or simply discuss new ideas together. Essentially, it’s about reflecting back on what you’ve learned from the learning pathway and discussing together what helped with implementation, what may have been missing, or where you still need support.

10. E-Coach

Making an additional learning offering alongside live formats compact and easy to access – this is the opportunity offered by the E-Coach. The E-Coach can be seen as an info and learning package. It can take the form of a newsletter, be embedded in the intranet or LMS, or be integrated into MS Teams as an MS SharePoint page. The goal is to provide leaders with additional learning opportunities or with necessary information.

Thus, with access to curated content such as e-learnings in the form of online courses or web-based trainings, podcasts, video lectures or interesting technical articles, the e-coach offers many supplementary tips and assistance for the daily management routine. In addition, it can be used as an information page to publish training dates, enable registration for individual measures, or provide direct access links to virtual events. In this way, participants can find all the important information about their development measures in one place.

Want to learn even more?

Learn more about Agile Leadership Development in our new book (german) or simply send us an inquiry to contact@mdi-training.com.

About the book
Peter Grabuschnig

Peter Grabuschnig

MDI Partner, trainer, mindset coach and consultant.

Peter is a partner and trainer at MDI, advising major international corporations on implementing hybrid work policies and building a hybrid work and leadership culture.

He is considered an expert in training design. With his Webinar Guru Framework he has developed a tool that helps to design training content for successful and activating virtual learning.

 

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By the way, Peter will also be moderating our upcoming Leadership Horizon Conference 😉 

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Five Characteristics of Agile Leadership Development

Five Characteristics of Agile Leadership Development

by Gunther Fürstberger | Jun 22, 2021 | Agile Leadership, International leadership development, learning effectiveness | 0 comments

What does the future of agile Leadership Development look like?

MDI CEO Gunther Fürstberger has answers and shows you five helpful Characteristics.

In the past, leadership development was mainly carried out in the classic mindset of project management. To achieve specific goals, a project team led by the Learning & Development department defined multi-modular development programs and educational catalogs.

Lifelong learning

With the spread of e-learning, development programs were enriched with blended learning elements. With home offices, learning experience platforms and the need for lifelong learning, it is time for an agile mindset and toolset to take hold in leadership development as well.

Starting from the learner

L&D-driven training programs with a transfer concept will continue to exist, but no longer as a core component, but as a supplement to a development concept starting from the learner. The transfer of learning, which is at least theoretically held in high regard, is also part of the ‘waterfall view’ of traditional project management.

Learning that is demand-driven, tailored and up-to-date

In the meantime, Youtube, Netflix, etc. have enabled demand-driven, tailored and up-to-date learning. For example, if you want to learn to change the wheel of a micro-scooter, you can get immediately actionable offers on the Internet. Many programs learn as they go and suggest to learners, with AI support, what they will need next. Agile leadership development means enabling timely, appropriate learning experiences for ongoing leadership learning needs and is driven by five characteristics:

5 Characteristics of Agile Leadership Development:

  • Iteration
  • Empowerment
  • Purposeful learning motivation
  • Effective, transparent learning process
  • Use of current learning technology

1. Iteration

Agile methods such as Scrum or OKR are based on the principle of checking in regular, rather shorter intervals: “Where do we stand and where do we want to go?” The same principle makes sense in L&D: For example, reviewing once per quarter based on target competencies and results:

  • Where do we stand? (Review)
  • How was the learning process? (Retrospective)
  • What do we want to have learned in the coming quarter? (Goal setting)
  • During the quarter, we work towards the goals. Regular check-ins, e.g., weekly, are used to review learning progress, set next learning activities, and ensure that the importance of learning can prevail over the urgency of day-to-day business.

2. Empowerment

The learner as designer: in the past, companies mainly saw the L&D department as primarily responsible for operational learning. Today, it proves to be more efficient if the learners themselves take the main responsibility. L&D can support by making particularly attractive parts of the “learning ocean” accessible through research and negotiation with learning providers and can also ensure that the corporate culture and strategy are supported through pre-selection of content.

Planned training programs with consistent participants fit less in the agile learning world than in traditional learning environments. And in the trainings, the methodology also changes towards

  • Working with practical cases from the participants
  • More coaching orientation than teaching
  • Accompanying learners in practical applications through shadowing.

The consistent orientation towards the learner and the intensive involvement in the design of the learning process also increases commitment.

3. Meaningful learning motivation

Learners are no longer sent to seminars. The focus is on intrinsic motivation. In other words, learners know why they are learning something at a particular time in a particular way. Usually because they themselves have identified a challenge that they now want to overcome.

When the L&D department wants to promote a learning project, it focuses primarily on the “why.” What are the opportunities, what is the benefit of what has been learned? If employees understand for themselves that an agile learning culture brings more advantages than disadvantages for them, then the ball will keep rolling. In this way, a sustainable, agile learning culture can be built that is not lived by push from the outside, but pull from within.

4. Effective, transparent learning process

The meaningfulness of lifelong learning for leaders means that no quarter goes by without a need to learn. As a result, learning is a process in which 3 sub-steps are repeated on a regular basis:

Step 1

Define target competencies and learning outcomes: Learners define the target competencies together with their own leaders, L&D and, in some cases, colleagues and customers. A distinction can be made between two time horizons:

Long-term: this is a set of competencies valid for e.g. 2 years for the current function description. This long-term set of competencies is adjusted once a year for the next two years.

Short-term: effectiveness is increased by focusing on only a few competencies and expected learning outcomes within a quarter, e.g., 3 in total.

Learning objectives are defined as either intended learning outcomes or competencies. The recommended formulation is the future completed at the end of the quarter, “I will have learned X.” This envisioned image exerts motivational traction for the learning process.

Step 2 

Learning and measuring progress during the quarter: During the quarter, learners have a variety of asynchronous and synchronous learning opportunities available to them:

Asynchronous offerings are e-learnings, learning videos, or learning audios from inside and outside the organization.

Synchronous offerings are face-to-face events and virtual measures such as webinars, master classes, etc., usually with the possibility of direct exchange among learners and with the trainer or coach.

Since learning preferences vary, it is largely up to the learner to decide which offerings, at what intensity, and at what times are best suited. Some prefer to learn via audio files while doing sports, others need personal exchange with colleagues or a trainer. Since many things are constantly changing anyway, learning is understood as a continuous process for which a certain time and financial budget is dedicated.

Those who see learning as a project could run the risk of valuable time being lost between projects and the learning projects themselves losing relevance even before they have been completed.

Measuring progress is done through check-in meetings with yourself and a learning partner. Many learning platforms offer an automatic reminder, but a recurring appointment in Outlook is also sufficient. Intermediate grading in percentages helps visualize progress, making it more present.

Step 3

Diagnose competencies at the end of the quarter, review and adjust intended learning outcomes: At the end of the quarter, learners take a final grading before the learning cycle begins again with the definition of new intended learning outcomes. Average goal attainment is less important than the process of continuous learning. It promotes motivation when the learning trend is made visible across quarters. Gamification of the entire learning journey with bonus games, treasure hunts, and continuous feedback will contribute to the joy of learning especially for younger learners.

5. Use of current learning technology

In the meantime, the use of e-learning to supplement other learning formats has become a common practice. There are hundreds of learning platforms on the market that aim to support different learning scenarios. LMS are mostly used to provide web-based learning content, track learning progress and facilitate communication.

Current developments are moving in the direction of learning experience platforms that use artificial intelligence to make learning suggestions to the learner based on his or her past queries. Internet applications such as Amazon, Booking.com, etc. observe user behavior and thus make suggestions that are as accurate as possible. AI is helping to get to know users better and better. It becomes more convenient for users because they are supported in their routines.

At the same time, atypical learning experiences should be maintained, since deeper learning involves confusion and breaking away from old concepts.

The original german article was written for Magazin Training by

Gunther Fürstberger

Gunther Fürstberger

CEO , MDI Management Development International

Gunther Fürstberger is a management trainer, book author and CEO of MDI, a global leadership development institute and managing director of Metaforum. His core competence is leadership in the digital transformation. He gained his own leadership experience as HR manager of McDonald’s Central Europe/Central Asia, among others.

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Effective change communication with PCM

Effective change communication with PCM

by Anita Berger, Gunther Fürstberger, Masha Ibeschitz | Mar 24, 2021 | Agile Leadership, Leadership Tips | 0 comments

When implementing change processes and new agile methods, it is extremely important to know the different personality characteristics of those involved and the resulting reactions.

Because when it comes to change, people usually show one of these two preferences: either an affinity for change (Change Seeker) or for preservation (Change Preserver).

How can a leader overcome resistance?

Basically, people are more willing to change when their inner battery is well charged and they are not stressed out much. Then they can more easily adapt to a transformation, regardless of their individual preference.

A leader should therefore find out what employees need in order to charge their batteries well and adopt a positive attitude toward the upcoming changes. This is where the Process Communication Model (PCM) can help. A great communication and personality model!

In this blog, Anita Berger, Gunther Fürstberger and Masha Ibeschitz share more about the Process Communication Model (PCM) and other valuable impulses that help to consciously initiate change.

Recognize effort

Particularly when companies are also applying new agile methods in change processes, it is a crucial success factor to take into account the change preferences of those involved. After all, agile methods require a high degree of flexibility and tolerance for uncertainty. If the people involved do not bring this flexibility and tolerance, but are rather stressed by it and resist the change, it will be difficult.

In such a context, a leader’s first task is to reflect on the degree of change the organization demands from its employees. Especially in the midst of crisis situations such as a pandemic, this quickly slips out of focus. Some leaders address the change requirements in such crisis situations as little as possible. They consider it unnecessary to talk about, since the crisis is a fact and must be faced. However, such an attitude can be perceived by employees as an insult or denial. It is therefore important to acknowledge the fact that a crisis exists and to recognize that dealing with it is difficult for each individual.

Formulate goals and expectations

It is also enormously important to explicitly formulate expectations of each other and the goal of the change project over and over again. Having a shared understanding of why certain things need to be done and constantly keeping the goal in mind helps to make better decisions and act more effectively in unforeseen situations. Furthermore, it promotes the success of change when the people in the organization initiate the change themselves.

Such an approach supports the phenomenon of “psychological ownership.” It makes it easier for those involved to perceive the change or the change processes positively, to adopt transformation-promoting attitudes and to act accordingly. Agile methods can support the positive aspects of Psychological Ownership. If ignored, negative aspects can also become effective.

 

Process Communication Model (PCM)

The Process Communication Model (PCM) helps them to do this. It is a communication and personality model that does not categorize people. It describes six personality types that each person has in different forms. These personality traits are like the floors of a house: at the base, on the first floor of the house, people move effortlessly. These personality parts are available to them in very strong measure. The higher a floor is in the house – in other words, the fewer parts of the respective personality are available – the more effort it takes to get there.

We notice this when we do not communicate as effectively with people to whom other parts are more easily available. In principle, however, all people have access to all floors of their house. And with the help of PCM, leaders can communicate in such a way that they pick up their employees in a way that is appropriate to their type. This is the most important requirement for effectively communicating issues – in this case, the willingness to embrace change.

Resistance manifests itself differently

The Process Communication Model (PCM) recognizes the following six personality types in every person. One of them forms the basis, usually a second or third part is also very strong. The weakest part has the greatest potential.

  1. The Thinker is responsible, rational and well organized.
  2. The Persister is committed, conscientious and has strong values.
  3. The Promoter is persuasive, charming, and persistent.
  4. The Harmonizer is empathetic, warm-hearted, and relationship-oriented.
  5. The Imaginer is calm, thoughtful, and imaginative.
  6. The Rebel is spontaneous, creative and seeks fun.

When resistance arises in a change process, it manifests itself differently – depending on which part of the personality is most pronounced in the respective person. To overcome this resistance, leaders can “pick up” the people with the different personality traits as follows:

1. people with a strong logical component.

These people are helped by structure, plans and facts. For them it is important to be able to rely on a structured approach, even if the agreed plan is only valid for a single day in turbulent times. Their resistance pattern: over-detailed, over-controlling and over-sensitive with regard to fairness, cooperation and financial matters.

2. people with a strong insistence component.

They need room for discussion and principles. The exchange of opinions is important to them. They want to be heard and seen with all their perspectives. Often this is more important for them than that their opinion is also implemented. Since this personality trait is often accompanied by great passion and commitment, their resistance to change is often just as passionate. Their resistance pattern: focus on (more and more) mistakes, start preaching, perceive and express self-righteous anger.

3. people with a strong doer part

They follow the credo: Action! Evaluation can be done afterwards! If leaders here communicate, explain, discuss or plan too much, doers get into stress and resistance. Even a change project in which there is a lot of verbal exchange is not very energizing for people with a doer component. Their resistance pattern: create negative drama, provoke and manipulate.

4. people with a strong empathic part.

They value being well met emotionally and personally. They want to be able to express themselves about insecurities and concerns and need emotionality that matches their need for harmony. For example, it can be helpful to talk about how exhausted they feel about the change process. Their pattern of resistance: surfacing self-doubt, making unnecessary mistakes and thereby unknowingly inviting others to criticize them.

5. people with a strong dreamer component.

Time for reflection is important to them in order to be able to deal well with change. If the rebel part shows an extroverted creativity, the dreamer part turns to an introverted creativity. Managers can reduce and prevent their resistance by informing them as early as possible. Their resistance pattern: stop working and sink into passivity.

6. people with a strong rebel-part.

They look for contact with others, fun and ease. For these people, a change project is a success if it is accompanied by joy, humor and creativity. This is where they find their perfect place. If resistance arises in them, they often become complainers or are offended. Their pattern of resistance: complaining, being offended, switching to stubborn, blaming. 

Psychological Ownership: Why it’s so hard to let go of the old

In addition to the Process Communication Model (PCM), leaders can make use of other mechanisms or constructs when they want to help their employees give up resistance to a change process. One of these is the previously mentioned concept of Psychological Ownership. It describes the feeling that something “belongs” to you, although this is not or cannot legally be the case.

Racers experience this when they sit in a new car from a new club: First, they see themselves as simply doing their job. They are racers, so they sit in a car and race. Over time, however, that perception will change. Through the time and effort invested, they develop a sense of ownership over the vehicle. Quite unnoticed, they also develop this sense of ownership over the goals, strategies, and any actions that affect their shared future. It does not matter that there is actually no ownership and that the racer is only part of a club or brand.

This sense of ownership is also often found in people in relation to their project. They are the psychological owner of the associated successes and impacts. For companies, this has a great advantage: they have self-motivated employees who take pride in their work and careers and have a vested interest in doing top-notch work.

The flip side of Psychological Ownership becomes apparent in change projects, when a person has to part with what he has worked on with pride and a sense of personal responsibility. Strategies that make this separation easier for him are therefore important. In a change process, leaders therefore have the task of systematically and transparently introducing employees to the loss of the old. To make it easy for them to accept the new, this new should have a higher value than the old. If what comes after the change project is perceived to be “twice as good,” employees will find it easier to let go of the old. If this is done in the context of communication that matches their PCM personality type, the probability of success of the change project is massively increased.

4 success factors for your change project:

  • Keep reminding your employees of the objectives and the “why” of the change project.
  • Respect the individual requirements of your employees.
  • Take into account the different personality traits of your employees and their needs.
  • Use the advantages of Psychological Ownership and develop strategies to enable your employees to separate well from the old.

The original german article was written for blog.personal-manager.at by

Masha Ibeschitz

Masha Ibeschitz

Founder and CEO , Think Beyond Group

As an executive coach, consultant, key speaker and reflection guide for top executives, the graduate in business administration is active worldwide and accompanies her international clients through the challenges of the “VUCA world”. Masha Ibeschitz is the founder and chairwoman of the Think Beyond Group and a shareholder of MDI. She is also the author of several non-fiction books (“Success Reloaded”, “Impact”)

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Gunther Fürstberger

Gunther Fürstberger

CEO , MDI Management Development International

Gunther Fürstberger is a management trainer, book author and CEO of MDI, a global leadership development institute and managing director of Metaforum. His core competence is leadership in the digital transformation. He gained his own leadership experience as HR manager of McDonald’s Central Europe/Central Asia, among others.

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Anita Berger

Anita Berger

Executive Coach, Consultant, Trainer & Managing Partner MDI

Anita Berger is an executive coach, consultant and trainer specialising in leadership development and international human resource management. She is a partner of MDI Management Development International. For more than 15 years she has worked in management and leadership positions (among others as HR-
Director at Coca-Cola Hellenic and HR Manager at Konica Minolta Business Solutions).

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