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Success Through Change: How to Stay Oriented During Transitions

Success Through Change: How to Stay Oriented During Transitions

by Anita Berger | Apr 14, 2025 | Impuls series, Leadership Impact, Leadership Tips | 0 comments

Success Through Change: How to Stay Oriented During Transitions

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Success Through Change: How to Stay Oriented During Transitions

Change processes often involve challenges. They not only require structural adjustments but also an emotional examination of the new. For leaders, in particular, this means accompanying employees through the change, constructively absorbing resistance, and creating new perspectives. In this blog post, you will learn how to successfully implement changes and support your team in reorienting themselves.

This blog post is part of a change management series. Click here to go to the first part.

5. Letting Go and Finding New Perspectives

Psychological ownership – a concept developed by Jon L. Pierce, Tatiana Kostova, and Kurt T. Dirks – describes the feeling of personal responsibility and identification with a task or way of working, regardless of actual ownership. Employees invest time, energy, and commitment in their work, which creates a strong bond.

However, in change processes, this identification can lead to resistance, as it means letting go of what is familiar. In this case, it is the leader’s job to consciously guide this process while also providing orientation.

Tips:

  • Acknowledge the past: Give credit for your team’s past successes and show appreciation for their commitment.
  • Clarify the change: Be open about the need for change and emphasize the benefits for the team and the organization.
  • Offer new ways of identification: Encourage employees to actively participate in shaping change by giving them responsibility and the opportunity to help develop new structures.

6. Take Responsibility and Use Resources Wisely

Successful change requires not only strategic decisions but also a conscious use of resources. As a leader, you are challenged to strengthen your resilience while effectively leading your team through the change.

Tips:

  • Reflect on your role: regularly question your position in the change process and get support through coaching or peer feedback.
  • Self-care plan: consciously pay attention to your resources to maintain energy and clarity.
  • Use technological tools: rely on digital support, for example, through AI tools such as ChatGPT or knowledge databases, to gain new perspectives and find more efficient solutions.

Take responsibility and use resources wisely

7. Communication as the Key to Success

Transparent and continuous communication is essential to build trust and reduce uncertainty. Change processes are more likely to succeed if goals are repeatedly explained, expectations are formulated, and questions are actively encouraged.

Tips:

  • Provide regular updates: Continuously communicate the progress and background of the change.
  • Facilitate open dialogue: Create spaces for questions, feedback, and constructive exchange.
  • Consider individual needs: Tailor your communication to different types of employees to achieve the highest possible level of acceptance and participation.

8. A Structured Approach With the ADKAR-Model

The ADKAR model provides a clear structure for guiding change processes and taking employees with you step by step:

  1. Awareness: Create an understanding of the need for change.
  2. Desire: Create motivation by highlighting the benefits for individuals and the team.
  3. Knowledge: Ensure that all employees receive the necessary information and training.
  4. Ability: Support implementation with targeted coaching and constructive feedback.
  5. Reinforcement: Promote sustainable change through continuous support, further development, and transparent performance measurement.

Conclusion: Actively Shaping Change

Change processes are challenging but manageable with the right strategy. Through appreciative communication, clear structures, and conscious use of resources, you can safely lead your team through the change. Encourage a growth-oriented mindset, enable co-creation, and pay attention to your stability – because only those who are stable themselves can accompany others through challenging times.

Anita Berger

Anita Berger

MDI partner and trainer

Anita Berger is an executive coach, consultant, and trainer with a strong focus on leadership development in the VUCA/BANI world, design and facilitation of transformation processes and organizational culture development, as well as international human resources management. She is a co-owner and partner of MDI, Management Development International. With over 25 years of experience in management and leadership positions (including in the management of Coca-Cola Hellenic Austria & Slovenia & Konica Minolta Business Solutions) in various industries and company sizes, from medium-sized businesses to international corporations. Numerous contributions focus on leading virtual and hybrid teams, agile change management, organizational and leadership culture, as well as strategic talent management.
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Self-Efficacy in Change: Why It Matters

by Anita Berger | 17. December 2025 | Leadership Tips, Learning Transfer, Short Knowledge Bits | 0 Comments

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by Rafael Ungvari | 3. September 2025 | Digital Transformation, Leadership and AI, Short Knowledge Bits | 0 Comments

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by Florian Biedermann | 28. August 2025 | Best Practice, Leadership Tips, Short Knowledge Bits | 0 Comments

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Aligning Training Goals with Organizational Business Objectives

Aligning Training Goals with Organizational Business Objectives

by Marcin Swierkocki | Apr 10, 2025 | eLearning, Learning Transfer, Short Knowledge Bits | 0 comments

Aligning Training Goals with Organizational Business Objectives

Do you prefer to listen to this article? Click below to access our AI-generated audio version!

Aligning Training Goals with Organizational Business Objectives

In my experience, aligning training with business objectives is one of the biggest challenges – it requires in-depth preparation for a training project, e.g. understanding the cultural aspects of the organization, the potential obstacles that stand in the way of implementing newly acquired skills, and acquiescence on the management to implement new habits.

Here are several proven strategies that I’ve found effective in enhancing knowledge transfer and ensuring that training delivers real business impact:

1. Encourage Practical Application During Training

Enabling practical application while running a course – Whenever possible, I integrate real-life, job-relevant exercises into the training sessions. This allows employees to practically apply new skills in a safe environment classroom. By working with scenarios that reflect their day-to-day challenges, they are better equipped to transfer those skills back to the workplace.

2. Create a Safe and Supportive Learning Environment

A safe and supportive environment – this means e.g. helping delegates translate theory into practice. Additionally, the trainer’s role is to promote a culture of continuous collaboration while managing a seminar. I encourage the sharing of knowledge and good practices immediately among the delegates.

Create a Safe and Supportive Learning Environment

3. Continuously Evaluate and Improve Training Effectiveness

Monitoring and improvement through regular evaluations. I monitor the effectiveness of knowledge transfer by feedback interviews during and after training sessions. This allows me to focus on continuous improvement of the training content and tailor future sessions more effectively based on real needs. This iterative process of refinement is crucial for maintaining relevance and maximizing the return on training investment.

4. Reinforce Learning Through Follow-Up Sessions

Sustainable learning doesn’t end when the training session concludes. We, at MDI Training, hold regular 2-hour follow-up sessions usually 4 to 6 weeks after the training to ensure continued development and to address any emerging challenges. These sessions help reinforce key messages, revisit challenging topics, and provide a platform for participants to share their implementation experiences. They are also an opportunity to clarify lingering questions and re-energize commitment to behavioral change.

Conclusion

Using the above strategies can significantly increase the effectiveness of skills knowledge transfer in an organization.

For more information, feel free to address me directly – marcin.swierkocki@mdi-training.com or send me a DM on Linkedin. I’d also love to hear your tips and experiences that support your training effectiveness.

Marcin Swierkocki

Marcin Swierkocki

Trainer, Coach & MDI Partner

Marcin Swierkocki works as an HR business consultant who has specialized in L&D, change- and project management. He brings over 25 years of international experience in change management and operational development with him. His personal motto is influenced by Viktor Frankl: ‘Between stimulus and response there is a space. In that space is our power to choose our response. In our response lies our growth…’. His personal inspiration comes from his optimistic and positive character and by draining the energy that successfully supporting others gives him.

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4 Tips on How to Shape Change Processes as a Leader

4 Tips on How to Shape Change Processes as a Leader

by Anita Berger | Apr 3, 2025 | Impuls series, Leadership Impact, Leadership Tips | 0 comments

4 Tips on How to Shape Change Processes as a Leader

Do you prefer to listen to this article?

Click below to access our AI-generated audio version:

4 Tips on How to Shape Change Processes as a Leader

Imagine a dynamic network of paths that is constantly changing. While technological advances create new connections, existing paths are blocked by geopolitical tensions, economic crises, or social upheaval. In our globally interconnected world, events overlap rapidly – an enormous challenge that repeatedly tests companies and leaders.

As a leader, you bear responsibility in this complex environment and actively shape change. But how can you successfully support change processes? In this blog post, you will learn how to consider both the emotional and rational aspects of change, how to integrate resistance constructively, and how to promote a future-oriented mindset. With practical tips, you will develop strategies to fulfill your leadership responsibilities with clarity and effectiveness in times of high complexity and change.

1. Recognizing Different Reactions to Change

People react differently to change. While “change seekers” (people with an affinity for change) quickly recognize and want to take advantage of new opportunities, “change preservers” (people with a focus on preservation) feel more secure in the familiar status quo. These preferences are often based on individual values, experiences, and personality traits. The challenge for you as a leader is to involve both groups in change processes.

Individual Change Preferences

Tips:

  • Observe the behavior and reactions of your employees to recognize their change preferences.
  • Create orientation and proceed step by step to provide (process) security.
  • Use the energy of the “change seekers” to drive innovation while also acknowledging the contributions of the “change preservers” by involving them through transparent communication.

2. Consider Emotions in the Change Process

Resistance is part of every change process. As Elisabeth Kübler-Ross’s change curve (Figure 2) shows, many people go through emotional phases such as shock, frustration, and uncertainty before they reach acceptance and integration.

Tips:

  • Create an open atmosphere in which people can express their emotions and concerns.
  • Explain the change process clearly and repeatedly to enable a thorough understanding.
  • Show empathy and recognize the stress that comes with change.

    3. Establish a Growth Mindset

    A growth mindset helps you see challenges as opportunities, learn from mistakes, and continuously develop. This attitude is essential to remain capable of action in dynamic and complex situations.

    Tips:

    • Promote a willingness to embrace change by creating a learning-oriented environment – for example, through regular reflection sessions in which developmental steps and insights are discussed.
    • Establish an open feedback culture that supports the exchange of perspectives and ideas.
    • Create targeted learning opportunities, e.g. through peer learning or mentoring programs.
    • Celebrate progress – even small successes – and focus on positive development.
    • Set an example by being open to feedback and showing your willingness to learn.

      4. Broaden Your Perspective: Critically Question the Status Quo

      Discussions about change often focus either on the advantages of the new or the disadvantages of the change. However, the question of what disadvantages the status quo entails or whether it is even a viable option is rarely asked. This perspective can provide valuable insights for the change process.

      Image 2 Change Curve (Kübler-Ross)
      Fixed Mindset vs. Growth Mindset

      Tips:

      • Make the drivers of change transparent to create understanding and acceptance.
      • Explain the risks and disadvantages of sticking to the status quo – or make it clear if this is not a realistic option.
      • Use analytical tools such as the resistance matrix (Figure 4) to systematically illuminate all perspectives.
      Resistance Matrix

      Conclusion

      Change is a constant in today’s world – and as a leader, you have the task of actively shaping that change. By recognizing your team’s change preferences, taking emotions seriously, promoting a growth mindset, and incorporating different perspectives, you can successfully manage change processes. With the right strategies and clear communication, you can motivate your team to embrace change as an opportunity and help shape it.

      This blog article is the first in a series on change management. Click here to go to the second part!

      Anita Berger

      Anita Berger

      MDI partner and trainer

      Anita Berger is an executive coach, consultant, and trainer with a strong focus on leadership development in the VUCA/BANI world, design and facilitation of transformation processes and organizational culture development, as well as international human resources management. She is a co-owner and partner of MDI, Management Development International. With over 25 years of experience in management and leadership positions (including in the management of Coca-Cola Hellenic Austria & Slovenia & Konica Minolta Business Solutions) in various industries and company sizes, from medium-sized businesses to international corporations. Numerous contributions focus on leading virtual and hybrid teams, agile change management, organizational and leadership culture, as well as strategic talent management.
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      MDI’s Leadership Lab: Unlocking the Future of Leadership Training

      MDI’s Leadership Lab: Unlocking the Future of Leadership Training

      by Florian Biedermann | Mar 25, 2025 | Leadership and AI, Leadership in the digital transformation, MDI Inside | 0 comments

      MDI’s Leadership Lab: Unlocking the Future of Leadership Training

      Would you like to listen to this article? 

      Click here to access our AI-generated audio version! Have fun listening 😉

      MDI’s Leadership Lab: Unlocking the Future of Leadership Training

      The world of learning and development (L&D) is evolving with the advancements in artificial intelligence (AI), offering new possibilities alongside established training methods. Traditional formats—classroom sessions, workshops, and coaching—remain essential for leadership development, providing deep insights and impactful learning experiences.

      AI complements these approaches by enhancing personalization, enabling real-time feedback, and increasing scalability, making leadership development even more effective and accessible. AI is changing all of that by combining data analysis, machine learning, and natural language processing. Here are some inspiring ways AI is shaping the future of leadership learning and development— developed by MDI’s (Management Development International) AI Leadership Lab.

      Roleplays and simulated scenarios: practicing leadership in a safe space

      The MDI AI Leadership Lab enables the creation of realistic leadership simulations. These are not static case studies, but dynamic, adaptive scenarios where AI responds to a leader’s decisions in real time.

      Imagine a virtual simulation where a leader faces underperformance and team tension with a new employee, a salary negotiation, or a feedback talk with a team member who frequently dominates team discussions. The MDI AI Leadership Lab provides you with a virtual roleplay with a team member that can be played via chat or a voice interface. These roleplays can introduce unexpected twists—like exaggerated demands of an employee or a challenging stakeholder response—to test how the leader adapts under pressure.

      These roleplay simulations allow leaders to practice decision-making, conflict resolution, communication skills, and further challenges in a risk-free environment. They build confidence and competence by providing immersive, hands-on learning experiences.

      Roleplays and simulated scenarios: practicing leadership in a safe space

      Real-Time, AI-Powered Feedback

      Leadership development has traditionally relied on periodic evaluations—often at the end of a program or after performance reviews. With the MDI AI Leadership Lab, each leader can receive honest, constructive feedback that is impossible to manipulate at any time.

      This AI-powered tool can analyze leaders’ communication styles, decision-making patterns, and even their tone of voice during meetings. Using natural language processing, these tools provide real-time feedback on clarity, emotional tone, and collaboration tendencies. Such as the „Communication for Leaders“-roleplay that encourages you to practice the BID (Behavior, Impact, Development) model to provide constructive feedback that motivates and guides improvement.

      Here, a leader might receive instant suggestions to adjust their communication style to foster better team engagement or tips on handling conflict with greater empathy. This immediate feedback allows leaders to course-correct at the moment rather than waiting weeks or months for formal evaluations.

      AI as a Virtual Coach: Support on Demand

      For decades, MDI has been providing coaching support next to leadership training. However, not every leader has access to a personal mentor or coach. Furthermore, it often takes some time for the coach and coachee to find a suitable time slot to start the coaching. With the MDI AI Leadership, everyone can have a virtual coach in their pocket or on their desktop – at any time. This AI-driven coach provides just-in-time advice, from managing difficult conversations to preparing for performance reviews and many other topics.

      These virtual coaches can analyze real-time data, monitor progress, and offer personalized suggestions for improvement. They ask thought-provoking questions, provide empathetic guidance, help to identify patterns, and support you in solution finding.

      This 24/7 support ensures leaders get the guidance they need, exactly when they need it. You can communicate with MDI AI virtual coach via voice interface or, if the room situation makes it inappropriate to talk to the coach, you might use its chat interface.

        AI as a Virtual Coach: Support on Demand

        Ask me anything – the MDI AI Leadership Knowledge bots.

        Imagine you have very specific questions about your leadership role, but no one is competent to ask. Wouldn’t it be fantastic to have a knowledge partner who is available anytime you need him?

        This kind of genie in a bottle is the MDI AI Leadership knowledge bot. Organized by topics such as lateral leadership, negotiation skills for executives, conflict management, resilience, self-leadership or inclusive leadership, and many more, these knowledge bots always deliver helpful information when required. These AI Leadership knowledge bots were trained with exclusive training materials dealing with topics that have been successfully trained for years, as well as MDI publications, and thus have extensive knowledge in the respective subject areas.

        A Smarter Way to Learn

        This enhanced capability allows AI agents to deliver more sophisticated and context-aware support, greatly improving the customer experience – in various languages. In times when informal learning and micro-learning are becoming increasingly important, chatbots are extremely attractive learning companions.

        After all, 90% of our learning takes place informally – not in the traditional seminar room – but in an exchange with each other or on the job! But what if you can’t learn in a group or if you don’t have a highly competent colleague at your side, the learning bots are the perfect solution here: rarely out of order for repairs, available to learners around the clock, and a great learning partner when learning and seeking for information.

        Conclusion: AI is a partner in leadership growth

        AI is not a replacement for human leadership, but it is a powerful partner in developing it. When used thoughtfully, AI can make leadership development more personalized, data-driven, and impactful.

        The future belongs to organizations that embrace this partnership—combining cutting-edge technology with timeless human wisdom to develop leaders who are not only competent but compassionate, self-aware, and ready to lead in an ever-changing world.

        So, the question is: Are you ready to harness AI’s potential to grow the next generation of leaders? If so, feel free to test the MDI AI Leadership Lab.

        Florian Biedermann

        Florian Biedermann

        Learning & Development Consultant at MDI

        Florian Biedermann is a Learning & Development Consultant at MDI (Management Development Institute) – a global consulting company that offers solutions for leadership development. His focus is on making complex issues understandable and inspiring people to think – and act. Florian previously worked for many years as an author and manager in the e-learning sector, after spending over a decade as a freelance journalist.

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        AI Transformation: How Companies Need to Adapt

        AI Transformation: How Companies Need to Adapt

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        AI transformation: how companies and leaders need to adapt

        Economic history repeatedly shows how technological leaps revolutionize entire industries. 150 years ago, sailing ships dominated world trade, while steamships were only used on lakes and rivers. But within 30 years, the ratio was reversed: steamships took over the market, while sailing ships lost their importance.

        Interestingly, it was not the established companies with capital that drove this change, but new companies that took advantage of the new technology. This is a pattern that keeps repeating itself – just as Blockbuster was replaced by Netflix or the traditional automotive industry is facing the challenge of electric mobility.

        What does this mean for our time?

        Digitization and, in particular, artificial intelligence (AI) are today’s disruptive technologies. Companies are faced with a choice: do they want to be among the pioneers or do they want to wait and see? The question of what our job description will look like in five to ten years is not a hypothetical one.

        Stability or change? The influence on digital transformation

        Some people tend to seek stability, to preserve security and proven values. Others, on the other hand, are change-seekers, curious and willing to explore new technologies. However, digital transformation requires companies to actively engage with change.

        Europe tends to regulate rather than innovate. However, AI applications are becoming increasingly important, and it is crucial not only to consider the risks but also to seize the opportunities. Responsible participation is essential to avoid being controlled from the outside.

        AI and its impact on companies

        AI and its impact on companies

        AI is changing many aspects of the economy:

        • Business opportunities and risks: Those who do not adapt could soon become irrelevant. Established processes can become ineffective while new technologies are faster, more efficient and more cost-effective.
        • Efficiency and productivity: Automated processes improve workflows, reduce errors and increase the speed of decision-making.
        • The world of work: Some jobs will disappear, while new ones will be created. The challenge lies in preparing employees for the new world of work.
        • Learning and development: AI makes it easier to create and personalize learning content, enabling better education and development processes in the long term.
        • Customer focus: AI can help create personalized customer experiences and better understand needs.

        The role of leaders

        Leaders face the challenge of creating transparency. They must educate about the potential, limitations, and deployment scenarios of AI, but they must also promote acceptance and reduce fears. A successful transformation does not proceed linearly, but rather in so-called transformation loops:

         

        1. Why? Why are we doing this?
        2. Planning: What steps are necessary?
        3. Implementation: How do we implement it?
        4. Evaluation: What works well, what doesn’t?

        Methods for successful AI integration

        • Target group: Clarifies for whom and for what purpose AI is used. This involves defining what results are to be achieved and how success will be measured.
        • AI roadmap & AI transformation map: Structured implementation planning helps to formulate corporate goals clearly and in a solution-oriented manner.
        • Commitment game board: Maximizes employee participation by actively involving various stakeholders in the process.
        • ADKAR model: Helps with individual change by raising awareness, motivation, knowledge transfer, application and reinforcement. The following questions could be asked: Why do we have to change? What’s in it for me? What new skills do I need? How can I apply what I have learned? How do I maintain the change?
        Learning from practice: AI at MDI

        Learning from practice: AI at MDI

        At MDI, we have set up an AI task force that works according to the principle “do, reflect, learn, do”. Early involvement and continuous reflection ensure that insights can be implemented quickly. In addition, we are constantly developing our AI Leadership Lab, which revolutionizes learning processes through AI-supported role playing, knowledge bots and leadership coaching.

        Sustainable integration into everyday business

        Regular reviews and retrospectives are crucial to the long-term success of AI in everyday business. Companies should ask themselves:

        • What are the intermediate results?
        • What are the successes?
        • What went well?
        • Where is there room for improvement?

        Implementing AI requires not only technical know-how but also communication skills. Building trust is essential because the longer internal communication is neglected, the greater the resistance to transformation.

        Leaders of the future

        To successfully deal with AI, leaders need five core competencies:

        1. Recognizing the potential of AI
        2. Enthusiasm for lifelong learning with AI
        3. Mastering agile transformation management
        4. Ensuring ethical communication
        5. Promoting responsible thinking

        The AI revolution is in full swing – companies and executives must position themselves now to remain successful in the long term.

        Want to learn more about this topic? Watch the new (German) webinar here “Mastering AI Integration: Your Roadmap for Leadership Success and Sustainable Transformation” by Gunther Fürstberger. Dive into the world of AI leadership!

        Gunther Fürstberger

        Gunther Fürstberger

        CEO | MDI Management Development International

        Gunther Fürstberger is a management trainer, author and CEO of Metaforum and MDI – a global consulting company providing solutions for leadership development. His main interest is to make the world a better place through excellent leadership. He has worked for clients including ABB, Abbvie, Boehringer Ingelheim, DHL, Hornbach, PWC and Swarovski. His core competence is leadership in digital transformation. He gained his own leadership experience as HR Manager of McDonald’s Central Europe/Central Asia.  At the age of 20 he already started working as a trainer.

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