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Marcin Swierkocki on the Full Range Leadership Model

Marcin Swierkocki on the Full Range Leadership Model

by Jana Wölfl | Dec 19, 2025 | Leadership and AI, Leadership Tips, MDI Spotlight Series | 0 comments

Marcin Swierkocki on the Full Range Leadership Model

This blog is an excerpt from our new podcast! You can find the entire podcast episode here.

Marcin Swierkocki on the Full Range Leadership Model

In the newest episode of our podcast “Voices of Leadership | An MDI Spotlight Series,” we sat down virtually with MDI trainer and partner Marcin Swierkocki to discuss the Full Range Leadership Model. If you’re asking yourself, “What is the Full Range Leadership Model?” this blog article is just for you. We will give you the best insights from our conversation and share Marcin’s wisdom with you. Enjoy 🙂

Is it generational or transformational?

First, we asked Marcin what had changed in leadership since he started. What has he observed, especially when managing cross-generational teams? Marcin tells us that particularly older generations tend to prioritize transactional leadership, whereas younger leaders practice more of a “value-driven transformational leadership” style.

However, he recommends that younger leaders try out a transactional leadership style before practicing transformational leadership. He emphasizes:

“It’s more about my experience as a leader than a generational issue.”

But, what do these leadership styles mean, and what is the Full Range Leadership Model?

Marcin explains this simply – The full-range leadership model goes from laissez-faire, so an avoidant, inactive behavior from the leader. It also includes transactional leadership, which presupposes contingent reward, meaning one’s performance is consistently rewarded with, for example, boni.

Lastly, Marcin mentions the transformational leadership style, where employees are regarded as individuals with individual passions and needs. He also explains the four elements of transformational leadership – idealized influence, inspiring motivation, intellectual stimulation, and individual consideration.

The benefits to each leadership style

According to our guest, each leadership style bears its own benefits. While he does emphasize that laissez-faire is indeed the least effective leadership style, he also states that it can be effective when working with a mature team that has enough competencies or where creativity is needed.

Moreover, Marcin tells us that transactional leadership is distinguished by its straightforwardness and short-term effectiveness.

“The processes are well established, so companies that can thrive within this leadership behavior are the ones where processes are well set and working well.”

On transformational leadership, Marcin adds that transformational leadership fosters high trust and psychological safety within a team. Additionally, transformational leadership improves employee retention.

“Transformational leadership creates real impact.”

Creating real impact in the training

Creating real impact in the training

Not only does transformational leadership create real change, but Marcin notices the shift in his trainings. He tells a story of how an attendee succeeded to keep a highly qualified employee due to their increased empathy and transformational leadership style.

“I would say that I’ve just planted the seed. My role is minimal; very often, the growth is happening beyond the classroom.”

Marcin adds that while transactional leadership can be short-term effective as well, performance can also be successful in a caring and appreciative environment.

“I want my team to use their talents, because only when I’m capable of exploring their talents and matching the roles within the departments to their strengths, I can achieve higher engagement, higher loyalty and higher performance.”

AI and the future of leadership

For the future, Marcin sees the rise of transformational leadership as necessary. According to him, artificial intelligence can soon take over transactional tasks and thus have many of our established processes automated. The only tasks that AI cannot do better than us humans are soft skills such as empathy and building a proper culture with the team.

Still, Marcin emphasizes that leadership style is shaped less by generations and more by individual personality traits, personal leadership preferences, and the specific context or sector in which a team operates. He gives us the example of educational setups, where transactional qualities make more sense.

“We need to deeply understand who we are as human beings. Showing not only empathy, but an understanding that each individual is in a different situation.”

Leadership is everywhere

Lastly, Marcin reminds us that transformational leadership doesn’t stop in the organisation – it is a behavior that can be applied daily, whether it is in a private or professional setting.

“I can influence my family by individually stimulating their creativity. I can individually consider them. And then, idealized influence – Am I a role model for the people around me and the environment in my work?”

Conclusion

The Full Range Leadership Model shows that leadership is not about choosing one “right” style, but about understanding when and how to use different behaviors. While transactional leadership can deliver short-term results and structure, transformational leadership creates trust, engagement, and lasting impact.

As AI takes over more transactional tasks, human skills like empathy, self-awareness, and individual consideration will become even more important. Leadership, as Marcin reminds us, is deeply personal and goes far beyond the workplace. It’s about how we show up every day and how consciously we choose to influence the people around us.

Jana Wölfl

Jana Wölfl

Marketing Assistant

Jana Wölfl is a marketing assistant at MDI and works on our blog. She has already been responsible for several areas of marketing, such as designing our new website and administering our personalist.at portal.

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Marcin Swierkocki on the Full Range Leadership Model

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Self-Efficacy in Change: Why It Matters

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by Anita Berger | Dec 17, 2025 | Leadership Tips, Learning Transfer, Short Knowledge Bits | 0 comments

Why It Matters When Transformation Gets Hard

Do you prefer to listen to this article?

Click below to access our AI-generated audio version:

Self-Efficacy: Why It Matters When Transformation Gets Hard

Change can be exhausting.
Especially when things are unclear, priorities shift, and not everything is well-designed or well communicated.

You adjust. You adapt. You cope.
Sometimes with commitment, sometimes with resistance, sometimes with quiet frustration.

In moments like these, one factor becomes especially relevant:
how self-effective you experience yourself within the change — how oriented, capable and able to act you feel.

Not because the process is perfect.
But precisely because it often isn’t.

Change is a Process — Not a Straight Line

Change and transformation don’t happen in neat sequences.
They move in a recurring cycle of:

  • Making sense — understanding what is changing and why
  • Focusing & aligning — deciding where to place attention and energy
  • Acting & experimenting — trying things out, adjusting in motion
  • Reflecting & integrating — making meaning of what happened and what it changed

At the same time, how effective each phase becomes depends largely on how people experience themselves within it.

Change is a process — not a straight line

A Self-Reflection Checklist to Strengthen Self-Efficacy in Change

If you are currently involved in or affected by a change or transformation process, these questions are an invitation to pause and explore your own experience.

1. Perception — How am I making sense of what is happening?

  • What am I noticing most in this change right now?
  • What interpretations am I forming, and what alternative perspectives might exist?

2. Focus — Where is my attention in relation to influence and concern?

  • What am I currently concerned about that lies outside my control?
  • Where do I see opportunities to act or influence within my own Circle of Influence?

3. Mindset — How am I relating to learning and uncertainty?

  • What thoughts or reactions emerge when outcomes are unclear or mistakes happen?
  • How might a growth-oriented perspective change the way I approach this situation?

4. Personal change preference — What do I need to stay effective?

  • What kind of change energises me, and what kind of change drains me?
  • What conditions would help me stay engaged and capable in this phase?

Self-efficacy doesn’t mean controlling the change or having all the answers.
It means staying connected to your own agency within the process — even when the path isn’t clear.

Change processes need structure, direction, and people who design and guide them.
They also rely on individuals who can navigate their own perceptions, focus, and mindset within that structure.

Both sides are equally relevant.

  • Which of these questions resonates most with you right now?
  • Where do you notice your self-efficacy strengthening — or slipping — in change?

I’m looking forward to hearing your perspective!

Anita Berger

Anita Berger

MDI partner and trainer

Anita Berger is an executive coach, consultant, and trainer with a strong focus on leadership development in the VUCA/BANI world, design and facilitation of transformation processes and organizational culture development, as well as international human resources management. She is a co-owner and partner of MDI, Management Development International. With over 25 years of experience in management and leadership positions (including in the management of Coca-Cola Hellenic Austria & Slovenia & Konica Minolta Business Solutions) in various industries and company sizes, from medium-sized businesses to international corporations. Numerous contributions focus on leading virtual and hybrid teams, agile change management, organizational and leadership culture, as well as strategic talent management.
  • LinkedIn

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How to Build a Psychological Safety Net at Work

by Florian Biedermann | Aug 28, 2025 | Best Practice, Leadership Tips, Short Knowledge Bits | 0 comments

How to Build a Psychological Safety Net at Work

Would you like to listen to this article? 

Click here to access our AI-generated audio version! Have fun listening 😉

How to Build a Psychological Safety Net at Work

Some of you might recognize these situations at work: You have an idea but hold back—because you’re not sure how it will be received. Or you want to ask a question but stay quiet—for fear of embarrassing yourself.

What’s often behind this? A lack of psychological safety. It keeps people in protective mode instead of creative mode. Our L&D consultant, Florian Biedermann, explores psychological safety in his newest blog article. Find out what he’s thinking and how he approaches this topic below!

Google already uncovered this in 2012 through its Project Aristotle:

In high-performing teams, everyone has a voice. Everyone is treated with respect. The way leaders and team members interact matters deeply. That’s why it is essential for leaders to create a space where people feel:

“I can say what I think—without fear of negative consequences.”

This simple sentence is the heart of a concept gaining global traction: psychological safety—a work environment where people feel free to ask questions, admit mistakes, voice ideas or concerns… without blame or shame.

But here’s the real question:
Can it actually be trained?

Why leaders play a key role

Leaders are climate shapers. Their mindset and communication style strongly influence whether openness can thrive. But in reality? Many leaders operate under high pressure—and often react defensively to mistakes or conflicting opinions. So it’s no surprise that psychological safety has become a core focus in modern leadership development.

Why leaders play a key role

Can it be trained?

Yes.
But not through theory. Only through experience, reflection, feedback, self-awareness, and real behavioral training.

Here are a few practical approaches:

Feedback exercises in safe settings
→ How do I react when someone challenges me?

Rehearsing error-friendly conversations
→ How do I show that learning matters more than blame?

Coaching on language and mindset
→ How do I speak when I truly want to listen?

Integrating external perceptions
→ How do my people actually see me?

Since live sparring partners aren’t always available, we at MDI developed a tool to help:

Our AI Leadership Lab allows you to simulate conversations—on topics like communication, conflict management, or negotiation—via text, voice, or even with an avatar.
You get personalized feedback to identify your blind spots and grow your strengths.

Confidence is not a nice-to-have

Psychological safety is not a fluffy soft skill—it’s a critical business factor and a strategic management tool.

You can’t demand it.
But you can build it—through practice, reflection, and leaders who are willing to grow.

Over to you

Is psychological safety already part of your leadership training? What helps you create a safe climate—and where do you hit your limits?

Share your ideas with Florian on LinkedIn!

Florian Biedermann

Florian Biedermann

Learning & Development Consultant at MDI

Florian Biedermann is a Learning & Development Consultant at MDI (Management Development Institute) – a global consulting company that offers solutions for leadership development. His focus is on making complex issues understandable and inspiring people to think – and act. Florian previously worked for many years as an author and manager in the e-learning sector, after spending over a decade as a freelance journalist.

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Leadership and AI: Between Responsibility and Opportunity

Do you prefer to listen to this article? Click below to access our AI-generated audio version!

Leadership and AI: Between responsibility and opportunity

Artificial intelligence is no longer a pipe dream – it is changing our working world here and now. It is about much more than technology: it is about attitude. How do we want to lead when machines think for themselves? How do we provide orientation when uncertainty is becoming the new constant?

Trust instead of fear

Many leaders worry about being replaced by AI. But this fear is rarely justified. Julie Sweet, CEO of Accenture, says that not a single one of her client companies plans to replace employees with AI. On the contrary – the technology is intended to relieve, not displace.

An international study of over 4,000 executives shows that the majority see AI as an opportunity for efficiency, better decision-making, and higher quality of collaboration. At the same time, there is often a lack of know-how, courage, and a clear strategy to truly leverage this potential.

This is where leaders are called upon to take responsibility – not in the future, but now. After all, we cannot outsource technological developments. We are challenged to recognize the opportunities of AI – and to boldly break new ground.

Beyond Efficiency – How AI Can Make Leadership Better

AI is often reduced to speed, cost-cutting, and automation. But its true value lies in enhancing quality: helping us to act more strategically, communicate more clearly, lead more reflectively, and master complexity.

Artificial Intelligence does not replace leadership – it enhances and empowers it. When used wisely, it strengthens human connection, creates space for meaningful work and reflection – all the things that define modern leadership.

AI as a lever for better leadership – not only for efficiency

Three Levels Where AI Strengthens Leadership

1. Individual Level

Through AI, leaders gain time by automating tasks like text generation, research, or translation. This frees up space for strategic thinking, personal development, and effective leadership.

2. Team Level

AI-powered tools improve collaboration and communication through feedback systems, knowledge platforms, and digital simulations. Meetings become more structured, decisions more grounded.

3. Organizational Level
Data-driven decisions, automated processes, and innovation impulses – AI enables organizations to become adaptive and learning-driven. Leadership becomes a catalyst for true transformation. 

Technology Is Not Enough – Values Remain Central

The more algorithms become part of our everyday lives, the more crucial human qualities become: empathy, responsibility, and ethical orientation. Good leadership remains human where it matters – wherever decisions impact people.

The use of AI brings new questions: What should be automated – and what must remain human? Which values must be preserved? Leadership today means finding clear answers and demonstrating authentic values.

At the same time, even though empathy itself can’t be programmed, AI can sometimes appear more patient or neutral than humans. What matters is not what AI can do theoretically, but how we shape and use it.

Leading today means creating spaces for experimentation, encouraging reflection, and integrating technology responsibly, not out of tech enthusiasm, but because we want to shape the future.

Learning as a Leadership Mandate – Rethought with AI

Judith Marks, CEO of Otis, summed it up: Leadership means setting a strategic direction while continuously learning. This is precisely where AI can unlock enormous potential.

What many e-learning platforms have long promised, AI can finally deliver: individualized, flexible, and needs-based learning – anytime, anywhere. Learning paths adapt dynamically, and feedback is delivered in real-time.

Especially when it comes to building soft skills – like conversation techniques, feedback, or conflict management – AI is a powerful enabler. Intelligent simulations react live, reflect real-world challenges, and promote sustainable development.

At MDI, we actively use this technology in leadership training, especially for interactive roleplays designed to strengthen leadership skills. Participants receive direct, situation-based feedback, boosting their effectiveness through repetition and practice.

Why the big breakthrough is still a long time coming

Why the Big Breakthrough Is Still Pending

Despite positive attitudes, studies show that only 13% of companies report a tangible AI impact. Why is that?

One key factor: Trust. Julie Sweet distinguishes two dimensions:

  • Functional trust: Does the technology work reliably? Built through usage, experience, and good change management.

  • Emotional trust: Will AI take away my job? Will it diminish my role?

It’s often emotional trust that becomes the stumbling block. Yet history shows: change has always been a constant in the labor market. 80% of today’s jobs didn’t exist 100 years ago.

Thus, the real question is not: “What will AI take from me?” but rather: “What can it give me – and what will I make of it?” This is where modern leadership truly begins: by driving a shift in perspective.

First Steps – How Leaders Can Get Started

1. Experiment yourself: Try tools like ChatGPT for everyday tasks. Build realistic familiarity.

2. Communicate openly: Share your experiences and uncertainties. It builds trust.

3. Enable experimentation: Encourage your team to try new tools. Build a culture of learning.

4. Discuss ethics: What can and should be automated? What must remain human?

5. Identify potentials: Where along the value chain can AI create real added value?

6. Lead by example: Show authentic values, use AI thoughtfully, and actively shape the future.

Conclusion: Future-Proof Leadership Combines Humanity and Technology

AI is not a threat nor a miracle cure – it is a tool. How we use it will determine its value.

If we recognize Artificial Intelligence as an opportunity to make our work more meaningful, our communication clearer, and our decisions more sound, we create a new kind of leadership – one that unites technology and humanity. For greater impact, greater purpose, and a stronger future.

Marina Begic

Marina Begic

Head of Business Development – Digital Transformation Driver

Marina has been working on new, effective learning methods and the future of corporate learning for over 15 years. In her current role, she is responsible for Digital Business Development at MDI, where her focus is not driven by the current buzzwords, but primarily on the feasibility of digital transformation for clients such as Erste Group, Lenzing, Semperit, Deutsche Bahn, Andritz AG, Uniqa, Mayr-Melnhof, Frequentis, RHIM. Her greatest strength is bringing loose ends together, which she impressively demonstrates time and time again with her big picture view and multi-dimensional approach. Her greatest passion is to provide learners not only with an experience, but also with real, lasting value for their real challenges.

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Success Through Change: How to Stay Oriented During Transitions

by Anita Berger | Apr 14, 2025 | Impuls series, Leadership Impact, Leadership Tips | 0 comments

Success Through Change: How to Stay Oriented During Transitions

Do you prefer to listen to this article?

Click below to access our AI-generated audio version:

Success Through Change: How to Stay Oriented During Transitions

Change processes often involve challenges. They not only require structural adjustments but also an emotional examination of the new. For leaders, in particular, this means accompanying employees through the change, constructively absorbing resistance, and creating new perspectives. In this blog post, you will learn how to successfully implement changes and support your team in reorienting themselves.

This blog post is part of a change management series. Click here to go to the first part.

5. Letting Go and Finding New Perspectives

Psychological ownership – a concept developed by Jon L. Pierce, Tatiana Kostova, and Kurt T. Dirks – describes the feeling of personal responsibility and identification with a task or way of working, regardless of actual ownership. Employees invest time, energy, and commitment in their work, which creates a strong bond.

However, in change processes, this identification can lead to resistance, as it means letting go of what is familiar. In this case, it is the leader’s job to consciously guide this process while also providing orientation.

Tips:

  • Acknowledge the past: Give credit for your team’s past successes and show appreciation for their commitment.
  • Clarify the change: Be open about the need for change and emphasize the benefits for the team and the organization.
  • Offer new ways of identification: Encourage employees to actively participate in shaping change by giving them responsibility and the opportunity to help develop new structures.

6. Take Responsibility and Use Resources Wisely

Successful change requires not only strategic decisions but also a conscious use of resources. As a leader, you are challenged to strengthen your resilience while effectively leading your team through the change.

Tips:

  • Reflect on your role: regularly question your position in the change process and get support through coaching or peer feedback.
  • Self-care plan: consciously pay attention to your resources to maintain energy and clarity.
  • Use technological tools: rely on digital support, for example, through AI tools such as ChatGPT or knowledge databases, to gain new perspectives and find more efficient solutions.

Take responsibility and use resources wisely

7. Communication as the Key to Success

Transparent and continuous communication is essential to build trust and reduce uncertainty. Change processes are more likely to succeed if goals are repeatedly explained, expectations are formulated, and questions are actively encouraged.

Tips:

  • Provide regular updates: Continuously communicate the progress and background of the change.
  • Facilitate open dialogue: Create spaces for questions, feedback, and constructive exchange.
  • Consider individual needs: Tailor your communication to different types of employees to achieve the highest possible level of acceptance and participation.

8. A Structured Approach With the ADKAR-Model

The ADKAR model provides a clear structure for guiding change processes and taking employees with you step by step:

  1. Awareness: Create an understanding of the need for change.
  2. Desire: Create motivation by highlighting the benefits for individuals and the team.
  3. Knowledge: Ensure that all employees receive the necessary information and training.
  4. Ability: Support implementation with targeted coaching and constructive feedback.
  5. Reinforcement: Promote sustainable change through continuous support, further development, and transparent performance measurement.

Conclusion: Actively Shaping Change

Change processes are challenging but manageable with the right strategy. Through appreciative communication, clear structures, and conscious use of resources, you can safely lead your team through the change. Encourage a growth-oriented mindset, enable co-creation, and pay attention to your stability – because only those who are stable themselves can accompany others through challenging times.

Anita Berger

Anita Berger

MDI partner and trainer

Anita Berger is an executive coach, consultant, and trainer with a strong focus on leadership development in the VUCA/BANI world, design and facilitation of transformation processes and organizational culture development, as well as international human resources management. She is a co-owner and partner of MDI, Management Development International. With over 25 years of experience in management and leadership positions (including in the management of Coca-Cola Hellenic Austria & Slovenia & Konica Minolta Business Solutions) in various industries and company sizes, from medium-sized businesses to international corporations. Numerous contributions focus on leading virtual and hybrid teams, agile change management, organizational and leadership culture, as well as strategic talent management.
  • LinkedIn

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by Anita Berger | Apr 3, 2025 | Impuls series, Leadership Impact, Leadership Tips | 0 comments

4 Tips on How to Shape Change Processes as a Leader

Do you prefer to listen to this article?

Click below to access our AI-generated audio version:

4 Tips on How to Shape Change Processes as a Leader

Imagine a dynamic network of paths that is constantly changing. While technological advances create new connections, existing paths are blocked by geopolitical tensions, economic crises, or social upheaval. In our globally interconnected world, events overlap rapidly – an enormous challenge that repeatedly tests companies and leaders.

As a leader, you bear responsibility in this complex environment and actively shape change. But how can you successfully support change processes? In this blog post, you will learn how to consider both the emotional and rational aspects of change, how to integrate resistance constructively, and how to promote a future-oriented mindset. With practical tips, you will develop strategies to fulfill your leadership responsibilities with clarity and effectiveness in times of high complexity and change.

1. Recognizing Different Reactions to Change

People react differently to change. While “change seekers” (people with an affinity for change) quickly recognize and want to take advantage of new opportunities, “change preservers” (people with a focus on preservation) feel more secure in the familiar status quo. These preferences are often based on individual values, experiences, and personality traits. The challenge for you as a leader is to involve both groups in change processes.

Individual Change Preferences

Tips:

  • Observe the behavior and reactions of your employees to recognize their change preferences.
  • Create orientation and proceed step by step to provide (process) security.
  • Use the energy of the “change seekers” to drive innovation while also acknowledging the contributions of the “change preservers” by involving them through transparent communication.

2. Consider Emotions in the Change Process

Resistance is part of every change process. As Elisabeth Kübler-Ross’s change curve (Figure 2) shows, many people go through emotional phases such as shock, frustration, and uncertainty before they reach acceptance and integration.

Tips:

  • Create an open atmosphere in which people can express their emotions and concerns.
  • Explain the change process clearly and repeatedly to enable a thorough understanding.
  • Show empathy and recognize the stress that comes with change.

    3. Establish a Growth Mindset

    A growth mindset helps you see challenges as opportunities, learn from mistakes, and continuously develop. This attitude is essential to remain capable of action in dynamic and complex situations.

    Tips:

    • Promote a willingness to embrace change by creating a learning-oriented environment – for example, through regular reflection sessions in which developmental steps and insights are discussed.
    • Establish an open feedback culture that supports the exchange of perspectives and ideas.
    • Create targeted learning opportunities, e.g. through peer learning or mentoring programs.
    • Celebrate progress – even small successes – and focus on positive development.
    • Set an example by being open to feedback and showing your willingness to learn.

      4. Broaden Your Perspective: Critically Question the Status Quo

      Discussions about change often focus either on the advantages of the new or the disadvantages of the change. However, the question of what disadvantages the status quo entails or whether it is even a viable option is rarely asked. This perspective can provide valuable insights for the change process.

      Image 2 Change Curve (Kübler-Ross)
      Fixed Mindset vs. Growth Mindset

      Tips:

      • Make the drivers of change transparent to create understanding and acceptance.
      • Explain the risks and disadvantages of sticking to the status quo – or make it clear if this is not a realistic option.
      • Use analytical tools such as the resistance matrix (Figure 4) to systematically illuminate all perspectives.
      Resistance Matrix

      Conclusion

      Change is a constant in today’s world – and as a leader, you have the task of actively shaping that change. By recognizing your team’s change preferences, taking emotions seriously, promoting a growth mindset, and incorporating different perspectives, you can successfully manage change processes. With the right strategies and clear communication, you can motivate your team to embrace change as an opportunity and help shape it.

      This blog article is the first in a series on change management. Click here to go to the second part!

      Anita Berger

      Anita Berger

      MDI partner and trainer

      Anita Berger is an executive coach, consultant, and trainer with a strong focus on leadership development in the VUCA/BANI world, design and facilitation of transformation processes and organizational culture development, as well as international human resources management. She is a co-owner and partner of MDI, Management Development International. With over 25 years of experience in management and leadership positions (including in the management of Coca-Cola Hellenic Austria & Slovenia & Konica Minolta Business Solutions) in various industries and company sizes, from medium-sized businesses to international corporations. Numerous contributions focus on leading virtual and hybrid teams, agile change management, organizational and leadership culture, as well as strategic talent management.
      • LinkedIn

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      by Gunther Fürstberger | Feb 12, 2025 | Digital Transformation, Leadership and AI, Leadership Tips | 0 comments

      AI transformation: how companies and leaders need to adapt

      Economic history repeatedly shows how technological leaps revolutionize entire industries. 150 years ago, sailing ships dominated world trade, while steamships were only used on lakes and rivers. But within 30 years, the ratio was reversed: steamships took over the market, while sailing ships lost their importance.

      Interestingly, it was not the established companies with capital that drove this change, but new companies that took advantage of the new technology. This is a pattern that keeps repeating itself – just as Blockbuster was replaced by Netflix or the traditional automotive industry is facing the challenge of electric mobility.

      What does this mean for our time?

      Digitization and, in particular, artificial intelligence (AI) are today’s disruptive technologies. Companies are faced with a choice: do they want to be among the pioneers or do they want to wait and see? The question of what our job description will look like in five to ten years is not a hypothetical one.

      Stability or change? The influence on digital transformation

      Some people tend to seek stability, to preserve security and proven values. Others, on the other hand, are change-seekers, curious and willing to explore new technologies. However, digital transformation requires companies to actively engage with change.

      Europe tends to regulate rather than innovate. However, AI applications are becoming increasingly important, and it is crucial not only to consider the risks but also to seize the opportunities. Responsible participation is essential to avoid being controlled from the outside.

      AI and its impact on companies

      AI and its impact on companies

      AI is changing many aspects of the economy:

      • Business opportunities and risks: Those who do not adapt could soon become irrelevant. Established processes can become ineffective while new technologies are faster, more efficient and more cost-effective.
      • Efficiency and productivity: Automated processes improve workflows, reduce errors and increase the speed of decision-making.
      • The world of work: Some jobs will disappear, while new ones will be created. The challenge lies in preparing employees for the new world of work.
      • Learning and development: AI makes it easier to create and personalize learning content, enabling better education and development processes in the long term.
      • Customer focus: AI can help create personalized customer experiences and better understand needs.

      The role of leaders

      Leaders face the challenge of creating transparency. They must educate about the potential, limitations, and deployment scenarios of AI, but they must also promote acceptance and reduce fears. A successful transformation does not proceed linearly, but rather in so-called transformation loops:

       

      1. Why? Why are we doing this?
      2. Planning: What steps are necessary?
      3. Implementation: How do we implement it?
      4. Evaluation: What works well, what doesn’t?

      Methods for successful AI integration

      • Target group: Clarifies for whom and for what purpose AI is used. This involves defining what results are to be achieved and how success will be measured.
      • AI roadmap & AI transformation map: Structured implementation planning helps to formulate corporate goals clearly and in a solution-oriented manner.
      • Commitment game board: Maximizes employee participation by actively involving various stakeholders in the process.
      • ADKAR model: Helps with individual change by raising awareness, motivation, knowledge transfer, application and reinforcement. The following questions could be asked: Why do we have to change? What’s in it for me? What new skills do I need? How can I apply what I have learned? How do I maintain the change?
      Learning from practice: AI at MDI

      Learning from practice: AI at MDI

      At MDI, we have set up an AI task force that works according to the principle “do, reflect, learn, do”. Early involvement and continuous reflection ensure that insights can be implemented quickly. In addition, we are constantly developing our AI Leadership Lab, which revolutionizes learning processes through AI-supported role playing, knowledge bots and leadership coaching.

      Sustainable integration into everyday business

      Regular reviews and retrospectives are crucial to the long-term success of AI in everyday business. Companies should ask themselves:

      • What are the intermediate results?
      • What are the successes?
      • What went well?
      • Where is there room for improvement?

      Implementing AI requires not only technical know-how but also communication skills. Building trust is essential because the longer internal communication is neglected, the greater the resistance to transformation.

      Leaders of the future

      To successfully deal with AI, leaders need five core competencies:

      1. Recognizing the potential of AI
      2. Enthusiasm for lifelong learning with AI
      3. Mastering agile transformation management
      4. Ensuring ethical communication
      5. Promoting responsible thinking

      The AI revolution is in full swing – companies and executives must position themselves now to remain successful in the long term.

      Want to learn more about this topic? Watch the new (German) webinar here “Mastering AI Integration: Your Roadmap for Leadership Success and Sustainable Transformation” by Gunther Fürstberger. Dive into the world of AI leadership!

      Gunther Fürstberger

      Gunther Fürstberger

      CEO | MDI Management Development International

      Gunther Fürstberger is a management trainer, author and CEO of Metaforum and MDI – a global consulting company providing solutions for leadership development. His main interest is to make the world a better place through excellent leadership. He has worked for clients including ABB, Abbvie, Boehringer Ingelheim, DHL, Hornbach, PWC and Swarovski. His core competence is leadership in digital transformation. He gained his own leadership experience as HR Manager of McDonald’s Central Europe/Central Asia.  At the age of 20 he already started working as a trainer.

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      by ARS Academy, MDI | Feb 5, 2025 | Best Practice, Leadership and AI, Leadership Tips | 0 comments

      No Success without Diversity: Why it Matters

      Do you prefer to listen to this article? Click below to access our AI-generated audio version!

      No Success without Diversity: Why it Matters

      The world of work is facing major challenges – from economic uncertainty and the shortage of skilled workers to technological change. However, one of the greatest opportunities for companies is the conscious promotion of diversity and inclusion.

      In our latest study with the ARS Akademie, we examine, among other things, diversity in companies and show the potential offered by a diverse work environment. Read this blog post and learn more about our exciting findings!

      Why diversity is more than just a buzzword

      Diversity in the company means more than just a mix of different backgrounds and perspectives. It is about a conscious strategy that offers all employees equal opportunities and specifically promotes their strengths.

      According to the survey, 63% of companies have already introduced flexible working hours to enable better integration. In addition, 51% of companies encourage collaboration between departments to learn from each other and work better together.

      External studies also confirm the positive influence of diversity: the current McKinsey study, Diversity Matters Even More (2023), shows that companies with a high level of diversity are 39% more likely to be financially more successful than less diverse companies. This finding shows us that diversity is not only an ethical concern but also offers a clear economic advantage.

      Diversity in recruiting: promoting talent in a targeted way

      Another important topic in the area of diversity is recruiting: 38% of the companies surveyed have actively integrated diversity into their recruiting strategies to appeal to a broader range of talent and to attract the best talent regardless of origin, gender, or other factors.

      In addition, 31% of companies have anchored diversity management as an integral part of their corporate strategy. Nevertheless, there is still considerable room for improvement: only 30% of companies offer targeted training programs for leaders to actively promote diversity and involve them in decision-making processes.

      There are significant deficits at the management level in particular. A study by Deloitte from 2024 shows that the proportion of diverse leaders in Austria remains low. The study highlights that a lack of diversity in management positions can impair the innovative strength and competitiveness of companies in the long term.

      Diversity in recruiting: promoting talent in a targeted way

      The impact of diversity on business success

      Diverse teams are not only more creative, they are also more productive. According to studies, companies that consciously promote diversity can expect up to 36% higher innovative strength. This is because diverse teams bring different perspectives to the table and thus find better solutions to complex problems.

      In addition, an open and inclusive corporate culture leads to higher employee satisfaction, which in turn has a positive impact on productivity and employee retention.

      The survey results confirm this trend: companies with clearly defined diversity measures report higher motivation and engagement among their teams. At the same time, more and more companies recognize that diversity is not only an ethical but also an economic advantage.

      Diverse teams are better able to respond to market changes and drive innovation, which can be crucial in times of rapid technological change.

      Challenges in implementation

      Despite the recognized advantages, there are still hurdles to implementing diversity strategies. The management survey shows that 15.8% of companies have not yet taken any measures to promote diversity and inclusion. Implementation often fails due to a lack of awareness or a lack of strategic anchoring in corporate goals.

      Another obstacle is unconscious bias, which often unconsciously influences recruitment and promotion decisions. To counteract this, companies should increasingly focus on training and awareness-raising measures. However, there is still room for improvement here: only 30% of companies currently offer targeted training for leaders to live and benefit from diversity.

      Conclusion: from intention to implementation

      While many companies recognize the importance of diversity, implementation often falls short of expectations. Leaders are called upon to take active measures to promote an inclusive corporate culture. This includes not only training for leaders, but also clear diversity goals, targeted recruitment measures, and embedding diversity in the corporate strategy.

      Companies that manage to establish diversity not just as a concept, but as a fixed component of their success model, will benefit in the long term from greater innovative strength, better employee retention, and increased productivity.

      Now is the time to see diversity not just as a theoretical ideal, but to use it as a strategic success factor for the future!

      MDI Management International

      MDI Management International

      MDI is a global leader in leadership development with 60 years of experience. With offices worldwide and a network of over 250 international consultants and trainers, MDI offers training and consulting services in various languages. The company designs and implements customized programs for leaders at all levels, high potentials, experts, project managers, and salespeople – locally, internationally, and globally.
      ARS Academy

      ARS Academy

      The ARS Academy is Austria’s largest private provider of professional seminars and is represented in all federal states. Around 1,000 selected top experts from business, practice and law pass on their knowledge in around 1,200 different events to around 18,500 participants per year.

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