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Promoting Cohesion and Retaining Talent: Leadership in Focus

Promoting Cohesion and Retaining Talent: Leadership in Focus

by Peter Grabuschnig | Aug 17, 2023 | International leadership development, Leadership in the digital transformation, training new leader | 0 comments

Promoting Cohesion and Retaining Talent: Leadership in Focus

Prefer to listen to the article? Click below to access our AI speech-generated audio. However, if you want to read it as usual, keep scrolling.

Promoting Cohesion and Retaining Talent: Leadership in Focus

In a changing world of work, where motivation and employee retention are crucial, leaders are increasingly in the spotlight. Current statistics send alarming signals: 60% of leaders receive no leadership development at all. Gallup’s “State of the Global Workplace” report highlights the urgency of this problem.

Learn with this article how targeted leadership development can strengthen cohesion and serve as a key to retaining and motivating talent.

The motivation of European employees is in danger

People lack recognition for their performance. Much emphasis is placed on employer branding and new recruiting strategies – but what can leaders use to retain and motivate employees over the long term?

The “State of the Global Workplace” report by Gallup (June 2023) confirms this lack of motivation, which many HR managers suspected. Only a small number of employees show a real commitment to their work, colleagues, or supervisors.

Most respondents merely perform their duties and see their job as a means to an end. Worryingly, 72% of these people would change jobs given a better opportunity.

In Austria, only one in 10 employees are motivated on the job and feel a strong connection to the company. These employees feel valued by their direct supervisors and are satisfied in the team environment. They are also willing to go the “extra mile,” which is important in most companies.

More recognition and flexibility

Our goal for the future, at least according to Gallup, should be to support this specific group of employees in the company. As quickly as you can lose them, turning them into loyal employees would in principle be possible.

Small changes are often enough, such as

  • increased recognition
  • more flexibility
  • confidence in their abilities
  • or the expansion of a clearly defined scope for action and decision-making.

Jon Clifton, CEO of Gallup, sums it up:

“To address the challenges of our time, we need to change the way we lead people.”

Promoting Cohesion and Retaining Talent

Leadership in focus

This is a clear message that is not only directed at HR departments but above all at leaders. Both the times and the nature of leadership are changing and require new requirements and approaches. This does not necessarily mean that previous approaches were bad.

Nevertheless, we should think about how to respond to the new realities of our time. The COVID-19 pandemic has woken people up – not only to digitalization but also to their own work-life balance.

Developing a culture of belonging

The question that now arises is how companies are able, despite growing flexibility in the form of home offices, new time models, etc., to establish a culture that creates a sense of connection and belonging despite partial physical distance.

While corporate culture is often shaped by top management, it emerges and develops in completely different places. Each team, each department, and even each division shapes its own culture. This often reflects the values of the company, but not always.

What is the reason for this? Leadership!

Employees are not motivated because of the awesomeness of the company they work for. The main reason is a well-functioning and stable team. The leader is responsible for this. And this is exactly where the starting point lies.

60% of leaders do not receive leadership development.

Individuals are often promoted into leadership positions without receiving adequate experience or training – a phenomenon known as the “Peter Principle.” These practices lead to competency gaps and tolerate poor leadership, which in turn can lead to high employee turnover.

Although there is obviously harmful leadership behavior, there is often no intervention, possibly due to relationships with top management or perceived expertise.

Promoting Cohesion and Retaining Talent

The time for tolerating bad leadership is over

This neglect has long-term negative effects on the company. It’s time to stop tolerating bad leadership. Two main ways that corporate culture is slowly decomposing are rewarding toxic team members and self-centered leaders.

Successful company cultures rely on collaboration and encouragement rather than selfish approaches. Employees with excessive egos appropriate success and discourage talented colleagues. By tolerating this harmful behavior, team dynamics are undermined.

In order to strengthen a sense of belonging, employee commitment, productivity, and resilience, it is critical to actively address poor leadership. The future requires close monitoring and effective action against this problematic behavior.

The leader is the key to any successful team.

While salary, flexibility, and additional benefits are important, they are not the all-inclusive solution. Even a modern office can’t attract someone if the team climate isn’t right. Debates about work schedules like the 4-day work week should only come to the forefront when the team and leadership are in harmony.

Improve retention:

The most effective way to solidify employee commitment to the company is through effective leadership at the direct level. Contemporary, values-based leadership development is critical.

One-off face-to-face seminars are no longer enough. Continuous support and individual team development are indispensable. Concrete steps such as coaching, empowerment, and servant leadership should be implemented comprehensively. Only in this way can the bond and togetherness in the team be strengthened to achieve successful results together.

 

Tips for strengthening connectedness & belonging in hybrid daily life:

  • Emphasize transparent communication, coaching, and clear goals in a community.
  • Encourage regular sharing, team activities, and projects.
  • Establish a supportive culture of appreciation.
  • Prioritize flexibility and inclusion.
  • Identify and encourage development opportunities.
  • Promote generational understanding.
  • Connect function and purpose (1on1 virtual, face-to-face solutions).
  • Enable digital collaboration.
  • Evaluate and challenge collaboration regularly.
Peter Grabuschnig

Peter Grabuschnig

Trainer, Coach & MDI Partner

Peter is a partner and trainer at MDI, advising major international corporations on implementing hybrid work policies and building a hybrid work and leadership culture.

He is considered an expert in training design. With his Webinar Guru Framework he has developed a tool that helps to design training content for successful and activating virtual learning.

  • LinkedIn

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High-Impact through Blended and Flexible Learning

High-Impact through Blended and Flexible Learning

by Iris Burner, Melanie Holzner | Jul 26, 2023 | Customer Story, Leadership Tips, learning effectiveness | 0 comments

High-Impact through Blended and Flexible Learning

Over the last few years, we at MDI have been working with more and more tools to strengthen high-impact with our clients. In this blog post, we’ll introduce you to two of these tools: Blended Learning, which we use at Boehringer Ingelheim and Mondi, and the Flexible Learning Nugget Journey for PORR.

You can find more details about these customer stories as well as High-Impact here in our MDI whitepaper.

Blended Learning with Boehringer Ingelheim

Blended learning is a mixture of face-to-face and online training in combination with a complementary use of virtual learning opportunities, such as e-learning. It thus goes beyond the standard model of training & offers learners the opportunity to learn in a self-directed way.

The Lateral Leadership Program

We have been using blended learning for years with great success in the Lateral Leadership Program for our client Boehringer Ingelheim RCV. This is a 3-module training, which is accompanied by the learning transfer platform Promote.

Not only the learners themselves, but also their leaders and trainers, are invited to the platform five weeks before the start of the first module. Through Promote, learners receive all the important information about the program and are encouraged to watch self-study videos, complete quizzes, and schedule a meeting with their leaders to define the expected outcome of the training.

To ensure timely completion, regular reminders for deadlines are sent through Promote.

When is a Blended Learning Journey worthwhile?

Setting up a Blended Learning Journey initially requires more time than setting up a purely face-to-face or online training. However, if during the project initiation – that is when creating the High Impact Canvas – it becomes clear that

  • the initiative extends over a longer period,
  • there are recurring elements, meaning it should take place multiple times, or
  • the initiative strongly contributes to the company’s goals,

then a Blended Learning approach is very likely worthwhile.

Promote

Blended Learning with Mondi: Utilize existing tools

Before embarking on a platform search, take a moment to consider or consult with your IT department to determine if an existing tool can be repurposed to support Blended Learning access. As an example, I would like to mention Articulate RISE.

At MDI, we use this tool for e-learning and creating digital client offerings since 2019. For the redesign of the 3-module First-Line Manager Program for Mondi AG, we use RISE as a user-friendly (light) e-learning tool.

The e-learning includes two to three different input videos per module on the learning content, followed by reflection questions. Through this tool, you can integrate expectation and feedback surveys, as well as share documents and relevant training information.

Here’s how Blended Learning ranks in our High-Impact ranking:

High-Impact Blended-Learning

Planned Learning Journey vs. Flexible Learning Nugget Journey with PORR

Today’s learners demand flexible and personalized solutions for their professional development. As L&D professionals, we are tasked with developing suitable solution models for our target groups that reflect both the strategic security needs of companies and the desire for individuality and flexibility.

But what defines a personalized learning concept with a program structure?

The concept developed with PORR is a leadership development program consisting of individual, self-contained learning nuggets that cater to different needs within PORR and can be individually booked by the learners.

PORR

Learners can choose from a continuously expanding pool of learning nuggets, which are regularly updated with current content. Learners are free to choose the number of learning nuggets, which consists of individual tasks, face-to-face sessions, and virtual sessions.

As a result, learner initiative and commitment to the content take center stage. Depending on individual interests, needs, and availability, learners have the opportunity to access a variety of educational opportunities without being tied to a rigid system.

This means they can focus their time and energy on the topics that are most relevant to them, ultimately leading to a more efficient and effective learning journey.

Here’s how the Flexible Learning Nugget Journey ranks in our High-Impact ranking:

High-Impact Flexible Learning Journey

Conclusion

Overall, both Blended Learning and the Flexible Learning Nugget Journey are practical tools that enhance high-impact in companies. Blended Learning promotes the joy of learning, offers learners a high degree of self-responsibility, and allows them to control the learning process.

The Flexible Learning Nugget Journey, on the other hand, enables learners to tailor their learning to their specific requirements, interests, and learning styles due to its high flexibility.

Melanie Holzner

Melanie Holzner

Junior L&D Consultant

Since 2021, Melanie has been supporting executives and companies internationally in the implementation of their leadership training programs as a project manager at MDI. Since February 2023, she has been developing customized and sustainable training programs for her clients as a Jr. L&D Consultant. She attaches great importance to high quality and is always eager to make a sustainable contribution to leadership development and thus to a better world.

Together with other L&D consultants, Melanie contributed to our MDI whitepaper and shared her experiences with Boehringer Ingelheim and Mondi.

  • LinkedIn
Iris Burner

Iris Burner

Learning & Development Consultant

Since 2022, Iris has been an L&D Consultant at MDI, supporting leaders and organisations worldwide in personal development and creating tailored training programs. She values the personal learning experience and ensures clients benefit from valuable insights. With a background in adult education and professional experience in a renowned corporation, Iris has a comprehensive understanding of company needs and develops customized solutions for sustainable development and growth.

 

Together with other L&D consultants, Iris contributed to our MDI whitepaper and shared her experiences with PORR.

  • LinkedIn

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AI in Leadership in 2025: Impressions from Leadership Horizon

by Christoph Wirl | 1. July 2025 | Leadership and AI, MDI Inside, Short Knowledge Bits | 0 Comments

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by Florian Biedermann | 25. March 2025 | Leadership and AI, Leadership in the digital transformation, MDI Inside | 0 Comments

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AI Transformation: How Companies Need to Adapt

by Gunther Fürstberger | 12. February 2025 | Digital Transformation, Leadership and AI, Leadership Tips | 0 Comments

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No Success Without Diversity: Why It Matters

by ARS Academy, MDI | 5. February 2025 | Best Practice, Leadership and AI, Leadership Tips | 0 Comments

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Challenges and Solutions for Leadership in 2025

by MDI & ARS Academy | 14. January 2025 | Best Practice, Leadership in the digital transformation, Leadership Tips | 0 Comments

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What Leaders Should Consider When Implementing AI

What Leaders Should Consider When Implementing AI

by Jana Wölfl | Jul 26, 2023 | Agile Leadership, eLearning, Leadership in the digital transformation | 0 comments

What Leaders Should Consider When Implementing AI

A New Step into the World of Technologies – Artificial Intelligence for Leaders

Prefer to listen to the article? Click below to access our AI speech-generated audio. However, if you want to read it as usual, keep scrolling.

Alexa, Chat-GPT, and Co – Artificial Intelligence (AI) is gaining more and more significance. Leaders are also increasingly relying on AI systems in their companies. In this blog post, you will learn about the areas where this technology is particularly suitable and what you, as a leader, should pay special attention to.

What is Artificial Intelligence?

Artificial Intelligence is the ability of a machine or computer to mimic human behavior and intelligence. In Austrian companies, these technologies are already being used to the extent of 38%. Let’s first take a look at the areas where Artificial Intelligence can be best applied.

Customer Service and Recruiting

A form of artificial intelligence that you are probably familiar with is chatbots that provide automated responses to customer questions. This saves your employees a lot of work, allowing them to focus on more complex tasks, thereby increasing the productivity of the company.

AI can also bring advantages in the field of recruiting. AI-powered programs can analyze applications based on keywords and qualifications and recommend the most suitable candidates for the position to employers.

Data Analysis for Success

Another useful capability of AI is to analyze key data and make decisions for the company. These technologies can identify trends and create a plan that is meaningful for the industry. Artificial Intelligence is much faster and more accurate than a human employee in this regard.

However, AI can not only determine existing trends but also predict future trends and adjust the company’s strategies accordingly. This naturally provides a competitive advantage.

Potential Risks of Artificial Intelligence

Although AI brings some advantages to our companies, there are also risks involved in its use. On the one hand, AI systems are more vulnerable to hacker attacks. Hackers can limit the capabilities of the programs, thereby infiltrating and gaining access to important information.

On the other hand, artificial intelligence is still only an imitation of human behavior and cannot replace emotions, creativity, and empathy. Chatbots can, therefore, appear impersonal, and their direct and unfiltered nature can be perceived as hurtful.

What Leaders Need to Consider When Implementing AI

As you can see, the use of Artificial Intelligence in companies is almost inevitable. Here are 5 tips on how to smoothly transition to these new technologies.

1. The Vision

First and foremost, you need to be clear about the exact purpose for which you want to use Artificial Intelligence in order to provide the best possible relief for yourself and your employees. Consider realistic goals that you can set for the company.

Share these goals and ideas in an AI roadmap with your employees. By doing so, you involve more people in the company in your decisions, and you can work out your plans together.

2. Soft Management Skills

In this age, leadership qualities such as curiosity and emotional stability become even more important as AI replaces the “hard” elements of leadership (such as processing information).

Leaders need to be more open to new things and adapt to changes. This can establish a basis of trust with your employees, making the implementation of artificial intelligence easier.

3. Test Artificial Intelligence

No one expects you to immediately master artificial intelligence in your company. You can simply try out the new technologies and test which applications of Artificial Intelligence you prefer.

Furthermore, the programs develop their own feedback loop, which allows you to simplify and improve their use.

Artificial Intelligence

4. Data Privacy and Transparency

Since AI systems often have access to personal data of employees, you should comply with European data protection regulations when using Artificial Intelligence.

In some cases, the applications may even need to be certified according to European standards to achieve the highest possible level of security.

Transparency is also crucial as your employees should know when and in what context artificial intelligence is used in the company. This promotes trust in the leadership and AI systems, and your employees can adapt to their use more quickly.

5. Don’t Forget About People

When implementing artificial intelligence, employees often have concerns about being completely replaced by machines. It is up to you not to forget about the human employees and continue to distribute tasks to them.

Artificial intelligence should be seen as more as a tool and less than a workforce. Data and proposed changes should still be analyzed and interpreted by humans.

As a leader, you should continuously support your employees and provide them with ongoing training to foster their work with artificial intelligence.

Conclusion

Artificial Intelligence brings several benefits to companies as it simplifies and automates work processes. At MDI, we have also familiarized ourselves with programs like Chat-GPT recently.

Of course, caution and careful consideration are necessary when applying AI. However, we are confident that with proper preparation and security measures, a significant step can be taken into a new world of technologies.

Sources:

  • https://www.oed.com/viewdictionaryentry/Entry/271625
  • https://www.hernstein.at/fileadmin/user_upload/HMR/HMR_2_2022_Digitale_Welt.pdf
  • https://www.forbes.com/sites/forbesbusinesscouncil/2022/11/21/the-top-five-ways-ai-is-transforming-business/?sh=1a61f3e88e7f
  • https://www.die-wirtschaft.at/weltmarktfuehrer/kuenstliche-intelligenz-als-fuehrungskraft-51404
  • https://www.forbes.com/sites/metabrown/2018/07/30/predictive-analytics-terms-business-people-need-to-know-no-hype-allowed/?sh=6c3fc4d23d43
  • https://www.forbes.com/sites/forbesbusinesscouncil/2023/03/01/understanding-the-benefits-and-risks-of-using-ai-in-business/?sh=7cf0b2d36bba
  • https://www.forbes.com/sites/forbesbusinesscouncil/2022/11/21/the-top-five-ways-ai-is-transforming-business/?sh=1a61f3e88e7f
  • https://hbr.org/2018/01/as-ai-makes-more-decisions-the-nature-of-leadership-will-change
  • https://www.mckinsey.com/capabilities/people-and-organizational-performance/our-insights/will-artificial-intelligence-make-you-a-better-leader
  • https://www.plattform-lernende-systeme.de/reden-und-beitraege-newsreader/ki-fuer-fuehrungskraefte-wie-der-einsatz-der-technologie-gelingt.html
  • https://www.hbi.de/blog/wie-kuenstliche-intelligenz-ki-die-rolle-von-fuehrungskraeften-veraendern-wird/
Jana Wölfl

Jana Wölfl

Marketing Assistant

Jana Wölfl works at MDI as a marketing assistant and writes blog posts for our site in addition to her studies at Leiden University.

She also works for SDI and supports us with writing content there as well.

Download our MDI Whitepaper:

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10 tips for effective communication with dominant partners

10 tips for effective communication with dominant partners

by Dominik Etzl | Jul 20, 2023 | Best Practice, Leadership Tips, learning effectiveness | 0 comments

Homer Simpson has been delighting young and old for many years.

Irascible to slightly choleric, he says straightforwardly what he thinks, is constantly annoyed by trivialities, and doesn’t give much thought to the opinions and advice of others.

If you meet such a communication partner in your professional life, your enthusiasm will be limited.

But we say: You can also communicate effectively with Homer Simpson. Why don’t you try our tips right now?

The DiSG communication model

The DiSG communication model states that people communicate according to four different patterns – depending on their type: steady, proactive, conscientious, or dominant.

Even though the person sitting across from you always poses the greatest challenge – dominant partners usually remain particularly unpleasant in our minds. Why is that?

Dominant interlocutors

  • speak straightforwardly and want to get to the heart of the matter quickly without a lot of talking – this is easily perceived as impolite
  • are direct and very honest – which is sometimes perceived as too honest!
  • focus on solutions, not on problems – they usually don’t want to talk about them for long either

and yes, the one about being quick-tempered… that’s also there from time to time 😉

Homer Simpson is the epitome of the dominant communication type.

But you can communicate effectively with him, too. So in the coming week, find your personal Homer Simpson and try to have a goal-oriented conversation at eye level.

10 tips for effective communication with dominant interlocutors

DO’s

  1. focus on results and solutions.
  2. get to the point quickly and avoid long introductions and chit-chat.
    3. show self-confidence
    4. Be prepared to be blunt and (brutally) honest.
    5. Do not overreact to statements.
    6. show respect.
    7. Look the other person in the eye and speak in a firm, clear voice.

DONT’s

8.   do not digress from the topic!
9.   do not challenge the other person – you will lose!
10. don’t make promises you can’t keep.

And after the interview, we’re eager to read how you did.

Dominik Etzl

Dominik Etzl

Trainer & Solution Development Manager MDI & Manager Metaforum International.

​Dominik Etzl is Solution Development Manager and Trainer at MDI Management Development GmbH and Managing Director of Metaforum International. His focus is on topics of digital transformation, as well as OKR (Objectives & Key Results), agile leadership and lateral leadership. His goal is to support managers in leading a valuable contribution to their environment: on an individual, corporate and societal level.

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What is Sustainable Individualization in Leadership?

What is Sustainable Individualization in Leadership?

by Iris Burner | Jun 28, 2023 | Digital Transformation, Leadership Impact, Leadership in the digital transformation | 0 comments

Sustainable individualization in leadership – pious hope or real alternative?

In line with the last blog post on our MDI website “Inner Development Goals For a Better Leadership World“, this time we dedicate ourselves to the megatrend topic of individualization and the connection with the Inner Development Goals (IDGs) towards sustainable leadership.

Individualization instead of multi-module programs

The status quo often shows that companies rely on multi-module programs to develop and train their executives. Depending on the target group, these programs provide a broad general basis of tools and methods – a so-called “toolbox” from which the appropriate tool can be selected according to the situation.

In times of ever scarcer resources (keywords: time and knowledge, cost efficiency and environment) and living realities in climate change, however, one topic is increasingly coming to the fore in the education and training of our future shapers of tomorrow: individualization.

Individualization – one of the 12 megatrends

Individualization was presented by the Zukunftsinstitut 2023 as one of the 12 megatrends. These megatrends are the central trends of our time. They are the biggest drivers of change in business and society and shape our future – not just in the short term, but in the medium to long term. Megatrends unfold their dynamics over decades.

IDGs & SDGs 2030

This time horizon may seem long, especially considering the Inner Development Goals (IDGs), which are based on the implementation of the Sustainable Development Goals for 2030. This deadline means that the implementation of this megatrend can no longer be delayed. 

But when we think of Sustainable Development Goals, can we give individualization any room at all? Doesn’t individualization always consume considerably more resources than a collective measure? 

Megatrend-Map

Quelle: Zukunftsinstitut.de 

Sustainability vs. Individualization – Dealbreaker or Complement?

Sustainability and individualization have an interesting interaction with IDGs. On the one hand, individualization can be seen as a potential challenge to sustainability, as it may require more resources and lead to fragmentation of actions. If individualized programs are developed for each leader or individual, this can add time and cost and may be inefficient.

On the other hand, individualization also offers opportunities for sustainability. By enabling people to consider their interests, strengths, and needs, tailored development and education can take place. When leaders are supported in their development processes and have the opportunity to leverage their strengths, they can develop more effective leadership approaches that are also aligned with sustainability goals.

Promoting Individual Strengths and Creating Sustainability for Leaders and Organizations

IDGs are leveraging the megatrend of individualization to promote personal development and inner growth. By focusing on individual needs and goals, they enable people to realize their full potential and shape their own growth. This also includes the development of leadership competencies required for the sustainable transformation of organizations and societies.

Sustainable individualization in leadership thus means reconciling individual development and sustainability goals. This requires careful planning and design of educational activities to address both individual needs and sustainability issues. It is about fostering individual strengths while creating a common foundation for sustainable leadership.

Transfer to practice – 3 concrete approaches

What concrete measures can companies now take to initiate a sustainable and individualized leadership era?

1. IDG potential analysis

As a possible tool, the IDG potential analysis, for example, can provide an initial basic assessment. The basis of this analysis is a questionnaire based on the five IDGs (Being, Thinking, Relating, Collaborating, and Acting). By evaluating the analysis, the leader receives a self-assessment and finds out where they stand on the company values.

 

The results of the analysis serve as a basis for targeted measures to promote personal and professional growth in line with the IDGs and are particularly suitable for organizational and personnel development, leadership, team development, and change processes.

generational management

2. Team workshops with team profiles

In order to validate the self-assessment, there is also the possibility to get an external assessment from a colleague. Based on this, there is the possibility to conduct team workshops with team profiles to strengthen cooperation regarding the IDGs.

3. Mentoring program

Another way to put these findings into practice is to implement a mentoring program. This program supports leaders in realizing their individual goals and needs and integrating sustainability-oriented approaches into their leadership practice.

Executives are paired individually with an experienced mentor to foster their personal development and leadership skills. Thus, individual leaders’ needs and goals are addressed by assigning them a mentor who has experience and expertise in the specific areas the leader wants to work on.

The mentoring relationship allows executives to identify their individual strengths and weaknesses and work on them specifically. At the same time, the mentor and mentee are in a two-way exchange on a variety of topics, allowing them to learn from and with each other. This helps the leaders to integrate sustainability-oriented approaches into their leadership practice and to drive positive change in their organizations.

Conclusion

Ultimately, IDGs and customization can help create a new generation of leaders who are both personally fulfilled and focused on sustainable change. By addressing the individual needs and potential of each individual, IDGs can pave the way for sustainable and individualized leadership that can have a positive impact on organizations, society, and the environment.

Commitment MDI – We support leaders who strive for a better world

As an official partner of the Inner Development Goals (IDG), we are actively engaged in collaborating with other stakeholders, organizations, and individuals to advance the integration of transformational sustainable development skills into our leadership development. Our goal is to facilitate dialogue, knowledge sharing, and collaboration to advance the SDGs agenda.

Iris Burner

Iris Burner

Learning & Development Consultant

Since 2022, Iris has been an L&D Consultant at MDI, supporting leaders and organisations worldwide in personal development and creating tailored training programs. She values the personal learning experience and ensures clients benefit from valuable insights. With a background in adult education and professional experience in a renowned corporation, Iris has a comprehensive understanding of company needs and develops customized solutions for sustainable development and growth.

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