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How to maintain attention in online meetings

How to maintain attention in online meetings

by Peter Grabuschnig | Jan 10, 2023 | Best Practice, Leadership Tips, learning effectiveness | 0 comments

Read this article to find out how you can get everyone to listen to you in online meetings and what you need to keep in mind in a hybrid setting.

How to maintain attention in online meetings

You know it – sometimes you are leading an online meeting and you get the feeling that the participants do not pay enough attention to you. Even if the topics discussed seem exciting to you, it is sometimes simply not possible to keep everyone on the ball. Read this article to find out how you can get everyone to listen to you in online meetings and what you need to keep in mind in a hybrid setting.

The beginning is everything

The very start of the meeting is important. In a virtual context, we often lack “arriving in the room.” That makes it more important to pave the way for a pleasant start: make brief small talk and ask how people are doing. This can often be enough before jumping right into the topic. Activation methods, which you should use thoughtfully and appropriately, have a further influence on attention.

Clarifying expectations

It is also important to clarify the expectations of the meeting and its process right from the start. If you want people to listen and participate, you should make this clear from the beginning and mention that the meeting will not be a frontal lecture. Then your participants can prepare themselves. You should always avoid monologues – keep your participants active, let them talk and discuss, contribute actively. This way you will have their full attention right from the start.

Activation tools

To activate people, you can use simple techniques that also work well in face-to-face meetings. Ask lots of questions – These can be short chat questions that you address directly to individuals to get their attention. They can also be rhetorical questions that encourage participants to think. Short surveys using tools such as Slido or Mentimeter, as well as scale questions (e.g. from 1-10) also work very well.

Observe the energy Level

People love to self-assess. This can be a question about a specific topic, but it can also be a question about the energy level after some time in the meeting to decide if it needs a break. Break-out sessions create interaction and get quieter participants to become active. Make sure you have the right group size (never assign less than 3 and more than 5 participants to one team).

Also, try to make the content as interesting as possible. Think about what is appropriate for your audience and use storytelling to bring your facts and figures to life. Relevant examples will help you relate to your target audience. Dale Carnegie said nearly 100 years ago, “Talk to people about themselves and they’ll listen to you for hours.”

How to keep everyone in mind

As a facilitator, you should always keep an eye on the group, proactively address quieter participants, and cut frequent talkers short to the extent appropriate. For larger groups, you should work online with the “raise your hand” function. This allows you to keep a list of speakers and always see whose turn it is next. In addition, activate the view of the participants to always see all names and try to actively address people whose camera image you do not see. Otherwise you tend to address only the people you see in front of you.

Attention keeping in hybrid mode

Hybrid meetings bring additional challenges. The most important thing is not to forget the online participants. It’s best to have a separate screen for the video overview that everyone can see. In addition, practice has shown that an extra moderator on site for the virtual session is very beneficial. This can also simply be someone from the group who puts on the hat to look after the participants. In most cases, the overall quality of the meeting will suffer if you’re running the meeting and managing the virtual participants on the side.

As you can see, it is definitely possible to make your online meeting so exciting that your participants want to listen to you. Try out some of the tools next time!

Peter Grabuschnig

Peter Grabuschnig

Trainer, Coach & MDI Partner

Peter is a partner and trainer at MDI, advising major international corporations on implementing hybrid work policies and building a hybrid work and leadership culture.

He is considered an expert in training design. With his Webinar Guru Framework he has developed a tool that helps to design training content for successful and activating virtual learning.

  • LinkedIn

By the way, Peter will also be moderating the Leadership Horizon 2023:

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10 agile ways to make organizational learning more accessible

10 agile ways to make organizational learning more accessible

by Peter Grabuschnig | Jan 26, 2022 | Agile Leadership, Best Practice, learning effectiveness | 0 comments

10 agile ways to promote organizational learning.

In order to respond to the current challenges in an organization in the best possible way, different learning formats have proven to be strongly supportive in terms of implementation. These enable new knowledge to be shared proactively and flexibly in the form of impulses within the company. They also have a positive effect on the networking of participants, as they can learn from each other and develop results together.

In the following, Peter Grabuschnig presents some methods for learning and networking and their approaches from the new book by MDI: Agile Leadership Development – How Leaders Learn in a Self-Determined and Needs-Oriented Way

 

Knowledge as the foundation for innovation and development

In a world where buzzwords such as VUKA1, BANI2, digitalization and agility have found their way into the operational meetings of HR departments, it is essential to actively address the constantly new and changing realities of our society. Knowledge, which not only lays the foundation for acquiring new competencies but is also essential for strategic and operational decisions, must therefore have the following characteristics:

  • It must be easily understandable and accessible.

  • It must also be transparent and kept up to date.

This poses increasing challenges not only for corporations, but also for small and medium-sized companies.

Information and knowledge alone do not create competence

For this, transfer into practice, application and training are required. So in order to learn new things (development) and create new things (innovation), it is highly relevant not only to know where I can find information, but also to actively engage with it. New things can only be created through new impulses that help us sharpen our perspectives and reflect on them.

Transparency and networking as drivers of leadership development

Every year, companies invest vast sums in the further development of their workforce. Often, large training programs are rolled out that have taken months of painstaking preparation. A common disadvantage of these programs is that in most cases they are quite rigid and fixed.

However, the fact that quite a lot can happen in a year and that circumstances can change completely in just a few weeks has been demonstrated not only by previous economic crises and the Corona pandemic. This is not to say that such measures are not useful.

Nevertheless, tomorrow’s leadership development should be able to be more agile and thus more adaptive and inclusive.

In many companies, a lot of knowledge is already available through ongoing training offerings and the experiences of employees. This now needs to be leveraged and put “on the road.” This requires courageous, new and participative concepts that link employees with each other, provide them with new impulses and give them the opportunity to learn from each other. In addition to the classic transfer of knowledge and the training of methods and models, agile management development also relies above all on transparent networking of the target group and flexible adaptation of the content to the current, actual needs of the leaders involved.

10 agile ways to make organizational learning more accessible

The following are some methods for learning and networking and their approaches.

1. Leader Camps

The most successful format for networking is the Leader Camp – a modification of the Barcamp. This is a method that originated in software development. The Leader Camp is titled with a current umbrella topic and offers participants the opportunity to discuss their own issues and challenges in correlation with the umbrella topic. The format itself can either take place in presence as a large event or be conducted as an online congress.

2. Web Camp

The Web Camp is a shorter online version of the Leader Camp in which a specific topic is covered. For example, topics that have come up as a result of a Leader Camp, a survey, or even strategic or operational operational need can be further explored and worked on quickly and without much effort with a larger group of interested participants.

3. Hackathon

The Hackathon, like the Barcamp, is a format that has its origins in the field of software product development. Here, first and foremost, a basic question is asked about a topic. An example of this would be, “How can we – as a company – manage to integrate flexible working models?” An answer to this main question is then developed using a predefined creative process.

In the first step, the problem is examined, analyzed and described in detail. Then possible solutions are collected together. Clearly defined, tightly held time phases prevent the participants from getting too caught up in discussions, so the focus is always on solving the problem. The third step involves the concrete implementation of these solutions. Here, an attempt is made to develop a directly implementable option from the ideas collected. Finally, the groups present their results to each other. The hackathon is thus an ideal method for achieving results and implementation possibilities quickly, agilely and in a solution-oriented manner.

4. Masterclasses

In music, the masterclass is used as a format to learn from the best and get new impulses and ideas for your own progress. The Masterclass for Leaders has been inspired by just that. Online in a short, 90 – minute webinar format, but also implementable in presence, it thus offers many different possibilities. For example, participants can learn new things from experts and have the opportunity to reflect on knowledge they already know. They can also ask questions and exchange ideas on the topic.

The procedure is as follows: As a rule, the expert gives a keynote speech. Afterwards, they have the opportunity to ask questions and discuss the topic with her. The short duration of the format makes it easy to integrate into the daily routine of executives, who are often very busy. Participation is based on voluntariness, and if someone is unable to attend, a recording can be provided.

5. Internal Masterclasses

To make existing knowledge in the company more accessible, the format of the internal masterclass is equally suitable. It does not make sense in every area, nor is it necessary, to buy in expertise from outside. There are many experts within the company who are willing and able to share their knowledge with others. Internally organized masterclasses, conducted by colleagues, create a good mix in the formats of continuing education programs, show appreciation for the expertise of individuals and offer the opportunity to effectively share important, company-specific information with a large group of people. Possible uses for internal masterclasses from the field include a financial review with the CFO and his team at the end of the fiscal year, etc.

6. The virtual implementation of the masterclasses

enables leaders to participate independently of locations and thus, for example, a better relationship, but also a better understanding, can develop between headquarters and countries. Particularly with regard to a hybrid working model, this format is suitable for bringing information to the workforce and providing them with news and impetus. This not only creates more transparency, but also promotes trust.

7. Online training

In 2020, the rapid technological adaptation of many companies to the realities of the pandemic led to the widespread acceptance of online training and online development activities. This digitization push has enabled us to now see training formats in virtual space as an actual alternative and extension to traditional classroom training. The big challenge will be to develop quality standards for online training. Nevertheless, online training is a very good way to get to know new methods and models and to train them in a virtual set-up in an entertaining and cost-reducing way.

8. Online courses

The online course as a form of asynchronous e-learning has been on the rise for some time. Platforms such as Masterplan, Udemy, Skillshare and LinkedIn Learning have recognized this and offer a variety of courses with different licensing models for use. With online courses, knowledge on a wide variety of topics can be made available on demand, quickly and without barriers.

However, the major challenge for personnel development is now not only the quality requirements for the content conveyed, but above all the large number of courses on offer. Curating the courses requires expertise that is not yet available in most cases. In addition, the lack of quality standards for online courses makes selection even more difficult. The professional field that will deal with this selection in the future are so-called learning curators. However, here, too, the question arises as to when an artificial intelligence with suitable algorithms à la Netflix will automatically offer our continuing education program adapted to the individual needs of the individual.

9. Breakthrough Sessions

Another way to make knowledge accessible and motivate leaders to transfer what they have learned is through Breakthrough Sessions (BTS). These are short sessions for reflection, sharing and getting feedback. Let’s assume a Web Camp is held, which leads to three specific projects. The project groups work on their topics and then have the opportunity in a BTS to present their progress or results and get feedback from other interested parties. Another option would be to bring in new projects, celebrate successes that have already occurred, or simply discuss new ideas together. Essentially, it’s about reflecting back on what you’ve learned from the learning pathway and discussing together what helped with implementation, what may have been missing, or where you still need support.

10. E-Coach

Making an additional learning offering alongside live formats compact and easy to access – this is the opportunity offered by the E-Coach. The E-Coach can be seen as an info and learning package. It can take the form of a newsletter, be embedded in the intranet or LMS, or be integrated into MS Teams as an MS SharePoint page. The goal is to provide leaders with additional learning opportunities or with necessary information.

Thus, with access to curated content such as e-learnings in the form of online courses or web-based trainings, podcasts, video lectures or interesting technical articles, the e-coach offers many supplementary tips and assistance for the daily management routine. In addition, it can be used as an information page to publish training dates, enable registration for individual measures, or provide direct access links to virtual events. In this way, participants can find all the important information about their development measures in one place.

Want to learn even more?

Learn more about Agile Leadership Development in our new book (german) or simply send us an inquiry to contact@mdi-training.com.

About the book
Peter Grabuschnig

Peter Grabuschnig

MDI Partner, trainer, mindset coach and consultant.

Peter is a partner and trainer at MDI, advising major international corporations on implementing hybrid work policies and building a hybrid work and leadership culture.

He is considered an expert in training design. With his Webinar Guru Framework he has developed a tool that helps to design training content for successful and activating virtual learning.

 

  • LinkedIn

By the way, Peter will also be moderating our upcoming Leadership Horizon Conference 😉 

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